Supervision and Development of Resident Assistants and Desk staff
Recruit, select and supervise Resident Assistant and Desk Attendant staff and all their duties, including resident engagement, on-call coverage, programming, and student accountability procedures.
Conduct regularly-scheduled one-to-one and team meetings and continued development in conjunction with University priorities.
Guide staff to create programs and one-to-one interactions that transform lives and inspire transformation.
Establish and uphold clear guidelines for student staff responsibilities including intentional one-to-one resident interactions, community development, policy enforcement, and addressing of performance issues as necessary.
Set clear expectations for student staff concerning personal behavior and confidentiality of student information regarding psychological, medical, academic, and personal matters.
Assist in developing department policies and procedures and with coordination of operations and processes.
Community Development and Area Presence
Foster relationships with students and staff by maintaining an accessible and welcoming office and community environment where the RD is seen as a resource, advisor and champion for student well-being and success.
Promote the goals and the objectives of the residential community in conjunction with University initiatives.
Demonstrate respect for individual students and assist them in their collegiate journey through intentional connection to resources.
Contribute to the effective team management of all relevant issues and opportunities.
Actively use provided meal plan to build and foster relationships with staff and students.
Student Accountability, Crisis Response, Counseling and On-Call/On-Duty Rotation
Share weekday/night, weekend and holiday on-call responsibilities with other professional staff members.
Communicate and model University expectations for community member behavior.
Establish clear guidelines and expectations for policy enforcement and associated documentation.
Conduct disciplinary meetings in a seamless manner, through case creation, accountability meeting, sanctioning, and follow-up.
Planning, Implementation and Evaluation of Programming
Coach student staff in the successful planning, implementation, and evaluation of programs designed to meet departmental-, divisional-, and university-wide learning objectives.
Support and encourage hall pride and student leadership opportunities through active Hall Council and Residence Hall Association participation.
Administer programming budget for designated area through good stewardship and fiscally responsible practices.
Embrace opportunities to create and provide programming or small group engagement opportunities as a full-time professional team member.
Development and Maintenance of a Clean, Safe and Functional Living Environment for Residents
Conduct on-going assessments of the physical condition of buildings in designated area, including individual rooms, common areas and immediate surrounding grounds and assist with identification of area-improvement projects.
Build and maintain effective working relationships with Maintenance and Custodial team members.
Coordinate on-site supervision for area fire drills and health and safety inspections of individual rooms.
Supervise dissemination, completion, retrieval and submission of Room Condition Forms and other assignments paperwork.
Supervise and manage area move-in, closing, damage billing and damage billing appeals.
Collateral Roles, Departmental, Division and Professional Commitments
Identify and participate in collateral assignment(s) aligned with personal and professional interests, expertise, and/or needs of the department, division, university, and community.
Develop and foster relationships with a variety of campus partners in order to collaborate with other departments on campus.
Being a part of the Gannon Family presents many opportunities to become involved on campus and pursue professional development and interests through committees and campus partnerships. Involvement in professional student affairs regional and/or national associations is also supported and encouraged.
MARGINALFUNCTIONS: Marginal Functions will vary with the specific assignment and depend on the particular unit or function for which the person is responsible. Consideration will be given on a case by case basis and reassignment of marginal duties will be made when appropriate. This job description shall include, but is not necessarily limited to, the above duties. The RD may temporarily perform other duties assigned to ensure departmental functionality.
KNOWLEDGE & SKILLREQUIREMENTS: Requires Master's degree in student personnel, higher education, counseling or a related area, and experience in staff supervision, administration of residence hall operations, and facilitating student development programming activities. Previous experience with living and learning communities, first-year experience programs, international and diverse populations is preferred. Occasional evening and weekend hours are to be expected and embraced. Must have excellent administrative, oral and written communication skills; human relation, mediation, and training skills; and the ability to handle confrontational individuals or environments.
SUPERVISION OF PERSONNEL: Supervise Resident Assistants and student desk staff.
CONTACTWITHOTHERS: Internal: Has regular contact with students, the Vice President and Associate Vice President for Student Development and Engagement, Physical Plant, Campus Police and Safety, Faculty, and Student Development departments.
External: Has contact with family members, community organizations, and/or surrounding neighbors of the University.
Founded in 1925, Gannon University is a four-year Catholic university committed to student-centered learning, with an emphasis on professional education integrated with faith-based, liberal-learning student outcomes.
Gannon has strategic university-wide initiatives that focus on and bring its purpose to life: Transform lives by creating environments for extraordinary moments and everyday connections that inspire others to become their best selves. These initiatives have fostered an inclusive, welcoming community that many refer to as the Gannon family.
Gannon University earned its first-ever Honor Roll status as a 2021 Great College to Work For, according to a new survey by The Great Colleges to Work For® program. It is one of 42 institutions across the country to earn Honor Roll distinction and was recognized in categories including Diversity, Inclusion & Belonging; Faculty Experience; Mission & Pride; and Professional Development. Gannon University was also ranked a top school in the nation by Wall Street Journal’s 2022 College Rankings, and ranked among the nation’s top universities by U.S. News and World Report’s “America’s Best Colleges 2022.”
Gannon University’s hom...e campus is located in Erie, Pennsylvania, the state’s fourth-largest city and one of the busiest ports on the Great Lakes. Gannon University’s unique location in downtown Erie and exceptional learning environments on campus create a special atmosphere conducive to education, scholarship, research, service, and personal growth.
Located right next door to Gannon's downtown campus are government agencies, hospitals, and local organizations and businesses that are active partners in helping Gannon students receive a hands-on education. The University's partnerships with downtown Erie neighborhoods, Erie County, and the Diocese of Erie strive to support the local community through numerous initiatives driven by students and employees.
Just steps away from Gannon’s campus in the heart of the city, you will also find restaurants, tax-free shopping, minor league sports, as well as a vibrant entertainment and cultural scene, and seven miles of Lake Erie beaches close by. Only a two-hour drive from Cleveland, Ohio; Buffalo, New York; Pittsburgh, Pennsylvania; and Niagara Falls, Canada, Erie has small-town friendliness and big-city attractions. For more information, please visit gannon.edu to learn more about Gannon’s campuses and the many attractions and accommodations within the surrounding regions.
Gannon University seeks excellence through inclusiveness and invites women and members of underrepresented groups to apply. Application Procedure: Submit a cover letter, resume, and the contact information of three professional references to https://gannon.peopleadmin.com/postings/6304. Review of applications will begin immediately, and this position will remain open until filled. For more information about Gannon visit www.gannon.edu. Gannon University is an Equal Opportunity Employer.