Scholarship Program Advisor (4527U), FASO Financial Aid Operations - 46889
University of California Berkeley
Location: Berkeley, California
Internal Number: 3728011
Scholarship Program Advisor (4527U), FASO Financial Aid Operations - 46889
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu.
The Division of Student Affairs at UC Berkeley is the gateway to all aspects of the student experience. From recruiting and enrolling; to feeding and housing; to leadership and development opportunities - we put Berkeley's students first. We pride ourselves on our culture of care and the services we provide to students throughout their university journey. Our commitment to access, service, and engagement is helping to shape the lives of tomorrow's leaders. To learn more about the culture of UC Berkeley Student Affairs, please visit http://sa.berkeley.edu/gobig/staff.
The First Review Date for this job is: December 29, 2022
Provides in-depth advising in person and via phone and email, and provides individual counseling on non-routine, sensitive aid issues.
Exercises professional judgment to authorize changes in financial aid award.
Analyzes a variety of factors (financial data, family circumstances, social background, academic status, educational goals) and applies knowledge of federal, state, University, and outside agency laws, regulations, and policies to determine students' eligibility for various types of financial aid.
Identifies available resources and unmet needs to determine appropriate allocation of aid awards for individual students.
Coordinates, implements, evaluates, and reports on government, agency, or donor aid programs.
Consults with external agencies on procedural issues or individual student's eligibility.
Interprets regulations and develops or recommends procedures to ensure compliance and accurate aid delivery.
Coordinates with other UC departments to implement and evaluate student-focused activities, programs, and services.
Advises departments on existing financial aid procedures, resources, and options available.
Recommends changes in financial aid policy or procedures to benefit programs supporting specific student groups, such as EOP, Basic Needs, Transfer and Reentry, Disabled Students', Student Parent, Berkeley Hope Scholars, etc.
Identifies and implements database elements, queries, and reports needed to monitor aid programs.
Analyzes reports to resolve aid allocation problems.
Analyzes exception reports of students whose aid packages could not be handled by automated programming and determines action needed to resolve issues and complete students' aid allocations.
Reconciles student data from multiple sources.
Identifies and resolves mismatches and errors.
Design, develop and coordinate scholar programming for targeted scholar groups, that include yield, retention and community building activities.
Recommends changes to existing or development of new activities.
Coordinate administration of scholarship benefits.
Coordinate visits and create content for outreach services to partner high schools prospective students, parents, and the general public.
Develops a professional development plan and participates in development activities, such as attending classes, joining organizations, working on special projects, and serving on departmental or campus-wide committees, in order to enhance expertise in job areas.
Working knowledge of policies, regulations, and practices for awarding financial aid.
Specialized knowledge of and/or ability to learn about UCB programs for students in specific demographic groups.
Experience in design and development of student programming
Working knowledge of and/or ability to learn about University policies, processes, and procedures related to student registration, aid awards, and payments.
Working knowledge of advising and counseling techniques.
Ability to interpret policies and develop procedures to ensure compliance.
Problem identification, critical thinking, and problem solving skills; judgment and decision-making ability.
Ability to calculate financial aid with attention to detail and accuracy.
Organizational skills and ability to prioritize work and meet deadlines.
Written and verbal communication skills.
Active listening skills.
Customer service orientation.
Ability to assess processes and implement improvements.
Proficiency with applications in common office suites, such as Microsoft Word, Excel, and Access, as well as internet and email applications.
Working knowledge of and/or ability to learn about common University-specific computer application programs.
Experience using complex databases.
Ability to define specifications for database programming.
Bachelors degree in related area and/or equivalent experience/training.
Salary & Benefits
This is a full-time (40 hours per week), career position that is eligible for full UC benefits.
This position is exempt and paid monthly. The annual salary for this role is commensurate with experience within the range of $75,000.00 - $82,400.00.
To apply, please submit your resume and cover letter.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.