This position provides support for Director of Academic Business Development and the Associate Provost of Graduate Education in the operation of all international education functions. Responsible for the day-to-day management of the office while maintaining a high standard of service to students, scholars, and faculty. The incumbent will be responsible for the Homeland Security/SEVIS account and the institutions I-17. The Manager of International Education has full authority for planning and implementing the international student campus experience.
Administrative duties as needed and assigned including but not limited to processing and maintaining budgeting and purchasing records, maintaining documentation for inbound and outbound students, and ensuring the University’s official records in Banner are current. Performs RO tasks on SEVIS, which encompass the maintenance of student profiles and Utica University’s profile in the SEVIS database, Serves as the primary resource for I-20 production and compliance. Assures institutional compliance with immigration laws and regulations and required procedures/policies of the U.S. government.
Solely responsible for State Department DS-2019 forms for the issuance of J-1 visas.
Responsible for creating and delivering all government-mandated and institutional student orientations and trainings prior to arrival, after arrival, and while on campus for all international students, and all subsequent government reporting of attendance and participation.
Process insurance coverage/waivers for incoming and outgoing international students and scholars.
Collaborate with other offices on campus to resolve any process issues related to international students.
Coordinate the logistical aspects of short-term study abroad opportunities, to include working with students and parents to answer any questions.
Act as back-up to the Director of Academic Business Development for the Designated School Official and Alternate Responsible Officer.
Maintain and update office marketing materials including the department website, social media presence, and relevant brochures or other media.
Designs and directs professional and cultural events for students. Schedule and coordinate special events, study abroad fairs, student activities and trips, and events organized by International Education. Assists with the coordination of international students’ orientations. Acts an international student advisor to all international students. Operate UU vehicles for the purpose of transporting students as necessary and appropriate.
Participate and engage in Diversity, Equity, and Inclusion (DEI) initiatives and programs, including but not limited to serving on DEI committees, serving as a diversity advocate or community liaison for a job search, advising a club, facilitating DEI-related training, and engagement in institutional cultural and celebratory events and programming.
Other duties as assigned.
Bachelor’s degree required.
Minimum two years’ experience in an office setting required, preferably in an office with a high degree of student interaction.
Experience working with international students within higher education or comparable environment required.
Experience with Student and Exchange Visitor Information System (SEVIS) procedures and legal requirements of international students and hosting institutions preferred.
Experience with study abroad programs preferred.
Skills and Abilities:
Must possess excellent communication skills including a pleasant demeanor and a willingness to interact with non-native speakers of English and with people of diverse cultural backgrounds.
Must possess strong organizational and analytical skills.
Must possess a strong commitment to diversity and work continually to enhance diversity of our students, faculty, and staff.
Must possess a high level of competence with Microsoft Office including Word, PowerPoint and Excel. Expertise in Ellucian Banner preferred.
Ability to learn and use new software, update websites, and utilize social media in a professional manner for communication purposes.
Must possess a valid driver’s license.
Must be able to handle multiple tasks in a busy office environment.
Must be willing to work flexible hours as necessary during arrival and departure times of students.
Founded in 1946, Utica University is a private comprehensive institution distinguished for its integration of liberal and professional study. Our dedicated faculty and staff have built a tradition of excellence in teaching and learning with particular emphasis on providing individual attention to students. The University enrolls approximately 3,700 students – approximately 2,700 undergraduates and 1,000 graduate students.
A city of approximately 60,000, Utica is located at the foothills of the Adirondack Mountains in the Mohawk Valley region of upstate New York. The area offers easy access to a broad variety of cultural attractions, including the historic Stanley Performing Arts Center and renowned Munson Williams Proctor Arts Institute, as well as four-season recreation.