Administrative Assistant 2, Vice President of Student Life/Dean of Students
Location: Glassboro, New Jersey
Internal Number: 496946
Have a passion for giving students the best possible academic experience?
The Administrative Assistant in the Office of Student Life is a front-line role that offers opportunities for personal and professional satisfaction. This role will serve our talented students under the direction of the Vice President of Student Life/Dean of Students, as the initial contact for the office. In addition, the Administrative Assistant 2 will be responsible for providing assistance and support to the department related to budgets, record management and scheduling.
Functional Areas of Responsibility:
Student Absence Notifications
Budget Coordination: provide monthly budget reports to the VP of Student Life/Dean of Students, coordinate the ordering and receiving of supplies/resources.
Budget Coordination: ensure that all budgetary paperwork is properly cross-referenced, filed, recorded, and achieved per University policies.
Customer Service: greet/welcome students, parents, employees and guests to the office in a pleasant, positive and service-orientated manner.
Customer Service: effectively assist students who might be in distress, make appropriate referrals to address specific concerns, follow up on matters as appropriate and/or necessary.
Record Management: adhere to University policies related to record management and/or destruction, effectively use Maxient, RSN, and other tools to document work with students, maintain the highest levels of confidentiality with information contained in records.
Scheduling: serve as the comprehensive manager of the calendars of the Vice President of Student Life/Dean of Students and Assistant Dean of Student Life.
Student Absence Notifications: serve as the comprehensive manager of the Student Absence Notification process in collaboration with the Vice President of Student Life/Dean of Students.
Student Absence Notifications: collaborate with students and faculty as appropriate and/or necessary.
Other Duties: the office of the Vice President of Student Life/Dean of Students is unlike any other on campus. As a result, this position will be assigned duties and tasks on an as-necessary basis (which could include requests with short turn-around times). Assist other members of the Division of Student Life with the questions and/or needs as appropriate and/or necessary.
Bachelor’s Degree is required. Experience may be substituted for education requirement on a year-for-year basis.
Two (2) years of professional/administrative experience required. Preferably in a higher education or related field with responsibility for assisting in the coordination of office administration (preferably including compiling data, drafting statistical reports, coordinating office workflow and monitoring budget expenditures). Note: A Master’s Degree may be substituted for two years of experience.
Ability to effectively work autonomously with little direction and at other times, take direction or collaborate priorities of others.
Ability to manage multiple complex situations simultaneously with attention to detail, coordination, and organization.
Effective interpersonal skills plus energy, creativity, organizational skills, tolerance for ambiguity, and a healthy sense of humor.
A commitment to diversity, sensitivity to the needs of a diverse student population and promoting a campus climate that encourages inclusion.
Strong commitment to working with students.
Strong organizational and administrative skills, attention to detail, the ability to think creatively and analytically.
Strong interpersonal analytical, and organization skills
Conflict resolution skills
Excellent oral and written communication skills
Ability to effectively use Data management Systems (ex: Maxient and RSN)
Rowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.
Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.
A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to 23,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. Home to Henry M. Rowan College of Engineering; Ric Edelman College of Communication & Creative Arts; William G. Rohrer College of Business; Virtua Health College of Medicine & Health Sciences; Cooper Medical School of Rowan University and the School of Osteopathic Medicine, it also comprises the colleges of Education, Humanities & Social Sciences, Performing Arts, and Science & Mathematics; Virtua Health School of Nursing & Health Professions; the schools of Earth & Environment; Innovation & Entrepreneurship; Translational Biomedical Engineering & Sciences; Veterinary Medicine; the Graduate School of Biomedical Sciences; and a multidisciplinary honors college. Rowan focuses on practical research at the intersection of engineering, medicine, science and business while ensuring excellence in undergraduate education. The University has earned national recognition for innovation; commitment to high-quality, af...fordable education; and developing public-private partnerships. A Carnegie-classified (R2/high research activity) institution, Rowan has been recognized as the fourth fastest-growing public research university for three consecutive years as reported by The Chronicle of Higher Education.