College of Health Professions Professional Advisor & College Specialist
Location: Towson, Maryland
Higher Education Institution
Internal Number: 220000PX
Towson University (TU) is one of the nation’s top 100 public universities. Located north of Baltimore, TU currently enrolls over 22,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate the intellectual and personal growth of the entire university community.
The professional advisor and program specialist will provide student-centered academic advisement for students in the College of Health Professions and serve as the primary support for College of Health Professions’ faculty/staff on academic advising and student success supports. The professional advisor will engage in delivery of high-quality recruitment, admissions, orientation and retention activities, and participate in transfer advising sessions. This position may support graduate and undergraduate student success, with an emphasis on undergraduates. The professional advisor will be the College’s liaison to various advising bodies across the University and develop a strong network of resources to support student success. As needed, this position will monitor and provide enrollment and student success data. The professional advisor and college specialist demonstrates excellence and role modeling in all aspects of advising, interactions across campus with faculty, staff and students, recruitment and engagement.
Responsibilities and Duties
Provide excellent student-centered advising for undergraduate students who may drop-in, be first year, transfer, at-risk, undecided/undeclared, not admitted into a screened major, and/or referred by faculty. Annually, provide academic advising services to a caseload of First Year experience students in one-to-one and small group formats. Provide excellent advising to undergraduate students interested in graduate programming. Serve as pre-PT, pre-PA, pre-professional programs liaison and advisor. As needed, provide advising and resource supports for graduate students, working in collaboration with specific programs. Serve as a model for advising excellence for undergraduate and graduate student advisement.
Annually provide trainings, data and outreach to departments and programs to support faculty/staff advising performance. Regularly inform faculty/staff about updates and resources from Towson University as well as trends based on currency in national advising associations. Serve as the primary academic and student advising resource for faculty/staff.
Engage and model excellence in delivery of high-quality recruitment, admissions, orientation and retention activities to support the College’s Strategic Plan and enrollment goals. Lead academic programming presentations at open house events. Develop, implement and support enrollment campaigns. Provide prompt, accurate and friendly responses to inquiries from prospective students seeking information about undergraduate and graduate programming in the College. Attend and support programmatic recruitment events, informational sessions, pre-admission needs and provide ongoing support through the admissions process for graduate and undergraduate programs.
Participate as an advisor in all Transfer Advising sessions. Ensure sufficient faculty participation for the College’s Transfer Advising sessions. Effectively and efficiently navigate TU student-based and advising platforms (e.g., PeopleSoft; Student Success Collaborative) to provide accurate performance-based information for students. Run queries to support college, department and program-based advising, enrollment and retention/success data.
Serve as the College’s liaison with the Academic Advising Center, Academic Achievement Center, Athletics’ Academic Achievement Programs, and other advising groups. Network with University-wide student support services to provide real time support to students and faculty/staff for a variety of student-centered needs. Other duties as assigned that support student recruitment and success in the College of Health Professions and Dean's Office operations.
Qualifications and Skills
Two years of experience.
Academic advising knowledge for use working with undergraduate students with a variety of academic strengths and areas for improvement.
Strong customer service with a student-centered, welcoming and friendly disposition.
Excellent communication skills
Strong technology skills including use of Microsoft Excel for tracking advising data and trends and comfort learning new platforms/programs.
Sound professional judgment, strong critical thinking and problem-solving skills, active and empathic listening, and active commitment to teamwork.
Working knowledge of student services and programs in higher education.
Minimum of two years experience with higher education in positions providing direct service and assistance to students.
Work experience or background with health care professions or students.
Evidence of experience with students demonstrating academic difficulties or who are at-risk for retention or timely graduation.
Experience with social media.
Salary and Benefits
Competitive salary and full University benefits that include 22 days of annual leave, up to 14 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, please click here. TU also offers a variety of great perks and discounts, which can be found here.
If you are motivated, innovative and team-oriented, we would love to hear from you. For consideration, please submit a cover letter and resume with your online application. This position will be open for a minimum of 14 days.
The safety of our students, faculty, staff, and neighbors has been our top priority and the focus of every one of our decisions since the earliest days of the COVID-19 pandemic. Therefore, the University System of Maryland (USM) has strongly encouraged full COVID vaccination and up-to-date booster shots (when eligible) for all faculty, staff, and students at all schools in the USM as both a reasonable and necessary means of protecting our health and safety.
The largest comprehensive university in the Baltimore area, Towson University is nationally recognized for its excellent programs in the arts and sciences, communications, business, health professions, education, fine arts and computer information systems. Located in suburban Towson, eight miles north of Baltimore, our beautifully landscaped, 328-acre setting offers a pleasant environment for study and a diverse campus life, as well as easy access to a wealth of university and community resources. Towson University's educational experience branches out to off-campus locations throughout Maryland, including a number of online options. Our many interdisciplinary partnerships with public and private organizations throughout Maryland provide opportunities for research, internships and jobs. Towson University is a founding member of the Coalition of Urban and Metropolitan Universities (CUMU).