Full-Time Financial Aid Counselor - Northern Essex Community College
Northern Essex Community College
Location: Lawrence, Massachusetts
Internal Number: 153524
Location: Lawrence, MA Category: Professional Posted On: Wed Sep 21 2022 Job Description:
POSITION: Full-Time Financial Aid Counselor: Financial Aid; 37.5 hours per week; MCCC/MTA Unit Professional Position; Pay grade 3.
Summary: Financial Aid is open Monday/Tuesday/Thursday/Friday from 9 am - 5 pm and Wednesday from 9 am - 6 pm. The staff member is required to work Monday/Tuesday/Thursday/Friday from 9 am - 5 pm and Wednesday from 10 am - 6 pm. The potential candidate will be working primarily on the Lawrence Campus for the Financial Aid Office and assisting at the Haverhill Campus to cover as needed.
RESPONSIBILITIES: This position will report directly to the Director of Financial Aid and will be required to perform the following:
Establish and facilitate FAFSA completion opportunities at NECC and the college community with a focus on financial aid outreach.
Plan and facilitate FAFSA workshops and information sessions for students and community partners and high schools.
Proactively communicate with students and partners via phone and e-mail.
Assist the Director of Financial Aid with developing a financial literacy program
Evaluate and fill communication gaps among current students who do not complete the financial aid process.
Advises students about financial aid eligibility, application procedures, aid programs, costs, debt management and financial planning.
Ensures compliance with all applicable Federal, State and College regulations and policies.
This position has a student caseload, which includes but is not limited to the review of student applications for financial aid to determine financial need and award aid according to government and institutional regulations.
Evaluates documentation provided by students; performs verification and conflicting data resolution.
Exercises professional judgment, assists with processing financial aid appeals, special circumstances and dependency overrides.
This position will also be assigned administrative responsibility for particular Title IV, State, or Institutional program(s).
Bachelor's degree in Business Administration, Accounting, Human Services, Sociology, or closely related field; with two (2) years' experience and/or training involving financial aid operations, or loan processing; or an equivalent combination of education, training, and experience.
Knowledge of federal and state financial aid regulations and programs.
Must be self-motivated; have the ability to problem solve; be able to communicate effectively with students, staff and the community and have a commitment to customer service.
Able to work in fast pace team environment and have the ability to handle several assignments simultaneously.
Must be able to respond effectively to questions and prepare materials in response to inquiries.
Strong time management skills.
Knowledge of Microsoft Office.
Banner Student Information Systems experience preferred.
Experience working in community college and/or One-Stop Enrollment Services setting preferred.
Strong preference for bi-lingual (Spanish/English) candidate in order to best serve the needs of the College's Hispanic/Latino population.
Experience working with and supporting a culturally diverse population.
BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.
COVID-19 VACCINATION REQUIREMENT: Candidates for employment should be aware that all Northern Essex Community College students, faculty and staff are required to be fully vaccinated by January 3, 2022. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.
SALARY: Anticipated salary range $47,597.00-$53,893.00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Actual salary calculated in compliance with MCCC/MTA classification system; Pay grade 3. Transcripts will be required at the time of hire.
NECC is a public, two-year college that offers comprehensive academic programs of study leading to the Associate in Arts degree, the Associate in Science degree and Certificates of program completion.Our dedicated teaching faculty accept with enthusiasm the challenge of responding properly to the differing backgrounds of their students and, at the same time, directing and leading them toward broader understandings. Our faculty are deeply involved in the planning of each class and in the achievement of each student, and are equally dedicated to personal achievement. As well as the specialized academic opportunities and tutoring that the college provides for our students, our faculty have the time and the commitment to advise as well as instruct students, and to provide support and encouragement.