Initial review of applications on September 20, 2022
Definition of Classification:
The Associate Director of Enrollment is responsible for recruiting a diverse population of graduate and undergraduate students into the University's School of Business & Society. Executes strategic plan in addition to actively recruiting new students.
Reporting to the Associate Dean of Enrollment, this position's primary responsibility is recruiting prospective students through events, telephone activity, person-to-person counseling appointments, and general outreach. This position requires flexibility to travel, work evenings, nights, and weekend hours as needed.
Duties and Responsibilities:
The duties and responsibilities include, but are not limited to, the following:
Assumes aggressive new student enrollment goals for assigned territory (defined periodically) that may include undergraduate and graduate students, as well as students at specific on-site partner locations.
Serves in primary role in planning and execution of branded signature events, recruitment events and partner events for the School, to include marketing, communications, event themes and events calendar, staff and faculty assignments, coordination with other departments, budget, ROI tracking, etc.
Provides enrollment counseling and new student onboarding assistance, supported via both in-person and virtual enrollment appointments.
Manages School of Business & Society branded signature events as well as in-person and virtual recruiting events; event responsibilities include logistics, marketing coordination, scheduling (staff as well as faculty, guest speakers, and VIPs), performance analysis, and on-site day-of-event management.
Collaborates with other University stakeholders on signature events and cross-over events to ensure the school's brand and mission are properly represented.
Spearheads development of new events and event formats to meet changing constituent needs and preferences.
Provides event support for the School's Employer Partner Network including assistance to increase partner events such as Lunch n Learns, webinars, benefits fairs, etc.
Nurtures assigned employee partners and community colleges to establish strategic relationships that meet the education and training needs of partner constituents, and positively impact the University's enrollment goals.
Serves as effective communicator and spokesperson for the University and the School of Business & Society.
Utilizes leadership, critical thinking, and problem-solving skills to contribute to the comprehensive goals of the school and the enrollment team.
Prepares and provides a variety of quantitative reports on a weekly, monthly, and quarterly basis.
Interacts as needed with faculty, adjuncts, Student Success, Registrar's office, Student Financial Services, and other University departments to help ensure a positive experience for prospects, applicants and students.
Interacts as needed with Event Services, Facilities Management, IT, Food Services, Strategic Marketing & Communications and other departments to ensure successful execution of signature and recruiting events for the School.
Performs other related duties and special projects as assigned.
Any combination equivalent to, but not limited to, the following:
Master's degree preferred.
Three years' experience working in higher education enrollment, with clear progression of responsibilities and accomplishments or related experience.
Experience managing mid-scale (50 to 500) higher education events, including in-person events and virtual events hosted on virtual platforms is preferred.
This position is ideal for a seasoned and effective higher education recruiter.
A valid California Class C CA drivers' license with a good driving record is required.
Knowledge and Skills:
Knowledge and understanding of current principles, practices, and trends in higher education ranging from FERPA regulations to diversity initiatives, post-traditional learners, graduate degree ROI, Associate Degree for Transfer, etc.
Ability to attend education fairs, meet with other institutions' advisors or transfer directors, and assist with calls on corporate partners.
Highly developed interpersonal skills and ability to work in a fast-paced metric-driven environment.
Proficiency with higher education CRM and ERP systems, and quantitative skills that support data analysis and data-driven decision making.
Ability to pull data files and manipulate spreadsheets.
Knowledgeable of career services skills.
Knowledge of applicable, federal, and state laws and regulations.
Ability to apply legal and policy standards.
Familiarity with college transcripts, University practices, and catalogs.
Comfortable with academic structures and environment.
Ability to facilitate cooperation through discussion and consensus-building.
Excellent oral, and written communication skills.
Excellent analytical and problem-solving skills.
Strong organizational skills in handling, directing, and prioritizing multiple and complex assignments/projects and maintaining records.
Ability to be creative and flexible.
Effective supervisory, interpersonal and leadership skills.
High degree of personal initiative with ability to work independently and as a member of diverse teams.
Excellent ability to clearly communicate ideas and recommendations.
Proficiency in Microsoft Office Suite to include Word, Excel, Outlook, PowerPoint, Teams, Cisco Webex, and similar applications.
Ability to master the University's information system, run downloads, file transfers and manipulate data in spreadsheets.
Commitment to students and possess well-developed motivational skills.
Ability to maintain confidentiality and act with professionalism, sensitivity, and neutrality.
Ability to use appropriate judgment when making decisions and recommendations.
Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.
Physical Requirements/Working Conditions:
Standard office and field setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort. Must be willing to travel, work evenings, nights, and weekend hours as needed.
Incumbents regularly sit for long periods; walk short distances on a regular basis; travel to various locations to attend meetings and conduct work; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 10 pounds.
TO APPLY: Submit a resume/CV and cover letter with application. In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed please call (909) 748-8040.
BACKGROUND CHECKS: The University of Redlands is committed to providing a safe campus community. As part of that commitment, the university conducts background checks for applicants being considered for employment.
INFORMATION REGARDING COVID-19: New employees are required to submit proof of having received the full course dose of an approved COVID-19 vaccine including a booster or submit an exemption request for medical or religious reasons within sixty (60) days from your date of hire.
The University of Redlands is again among the top 15 western master's universities in U.S. News & World Report 2012 Edition - America's Best Colleges. It is also ranked as an A+ School and a "Great School, Great Price." Since our founding in 1907, we haven?t wavered from our promise: a transformative education in an environment of academic rigor and personal responsibility, where you can blend what you learn in the classroom with life skills that will help you affect positive change in the world.