The Incumbent serves as a Program Manager for the Primary Care Mental Health Integration (PCMHI) Program at the South Texas Veterans Health Care System (STVHCS), Mental Health Product Line, and Psychology Service. This position is also announced as a Psychologist, Pharmacist and Licensed Professional Mental Health Counselor- see Duties section for more information. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Must be proficient in written or spoken English. Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Individuals assigned as supervisory social workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-13: Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Skill in coordinating and implementing one or more specialty program(s), across the facility. (b) Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive. (c) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). (d) Ability to collaborate with internal and external partners to further program goals and enhance patient centered care. (e) Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action. (f) Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget. (g) Knowledge of organizational structure and impact on program operations. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. At this grade level, social worker program coordinators oversee the administrative and clinical aspects of a major specialty treatment program, such as, but not limited to: Post Traumatic Stress Disorder, Substance Abuse Treatment Program, Home-Based Primary Care, Mental Health Intensive Case Management, Caregiver Support Program or Transition and Care Management Program, or a combination of programs located at one facility or multiple divisions of a facility. They are responsible for coordinating interdisciplinary staffing, work assignments, budget, treatment services provided, and admission criteria for the program. The program coordinator may or may not have supervisory responsibilities. They have full responsibility for all phases of service delivery for a major specialty program. The program coordinator is responsible for the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. They are administratively responsible for the programming and operations of the program assigned, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. Program coordinators provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct program or service audits and complete designated clinical practice Preferred Experience: Experience in managing workload, interdisciplinary teams and diverse staff members to accomplish program goals and objectives. Experience in delegating work, managing multiple deadlines with organization and accountability standards. Experience working with diverse mental health populations and training in the provision of evidenced based therapies and measurement-based care to monitor progress. Experience with comprehensive risk assessments for high risk mental health populations. Knowledge and experience with performance measures and accreditation standards such as CARF, Joint Commission, APA. References: VA Handbook 5005/120 Part II Appendix G39, September 10, 2019 The full performance level of this vacancy is GS-13. Physical Requirements: Light lifting, under 15 pounds, light carrying, under 15 pounds, use of fingers, both hands required, hearing (aid may be permitted), ability to perform privilege, ability to independently perform physical exam as appropriated to position, emotional and mental stability. mostly sitting with some walking. ["Candidates are encouraged to apply to the vacancy announcement that matches their specific occupation/discipline (Social Worker, Psychologist, Licensed Mental Health Coordinator, and Pharmacist), as each occupation has very specific qualification standards that are used to determine qualifications. Candidates must meet the qualification requirements for the occupation/discipline to which an application package has been submitted. We are unable to move applications to other vacancy announcements...please make sure you are applying to the appropriate occupation/discipline. This recruitment effort is currently focused on the following occupations/disciples: Licensed Professional Mental Health Counselor, (Internal Candidates): CAZM -11593330-22-MM, GS-101-13 Licensed Professional Mental Health Counselor, (All US Citizens): CAZM -11593331-22-MM, GS-101-13 Social Worker, (Internal Candidates): CAZM -11593332-22-MM, GS-185-13 Psychologist, (Internal Candidates): CAZM-11593334-22-MM, GS-180-14 Psychologist, (All US Citizens): CAZM-11593335-22-MM, GS-180-14 Pharmacist, (Internal Candidates): CAZM -11593336-22-MM, GS-660-13 Pharmacist, (All US Citizens): CAZM -11593337-22-MM, GS-660-13 VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws\nVA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU The Program Manager is responsible for the mental health programmatic services of clinical interdisciplinary teams including Psychology, Pharmacy, Social Work, Nursing, Technicians, LPMHC, administrative support staff and trainees which significantly impacts the delivery of mental health care services to Veterans in our large academically affiliated medical center.\nResponsibilities include overseeing the development, implementation and fidelity of therapeutic treatments such as evidence-based psychotherapies, individual and group psychotherapies, and other supportive treatments. Monitors access to timely service delivery of therapies and treatments.\nReview all leave requests from interdisciplinary psychotherapists to ensure adequate clinical coverage of work duties at any given time.\nMeet with PCMHI Program leadership on a regular basis to ensure adequate service offerings among clinics.\nReview policies and procedures with staff to ensure compliance with performance measures related to patient access and clinic utilization rates including SAIL performance.\nOversight of administrative and programmatic resources such as clinical demands and needs including self-report measures, therapy treatment manuals, patient workbooks, and educational materials in support of staff needs.\nFacilitate clinic staff meetings with PCMHI staff for collaboration, compliance with performance measures and ensuring seamless access at each Primary Care Outpatient Care location.\nPCMHI Program Manager works closely with the other PCMHI Program Managers, PCMHI Program Analyst, PCMHI support assistant and supervisory administrative staff in meeting the necessary standards for providing patient care in areas such as appointment wait times, consult status, coordination of group room space, monitoring open encounters, completion of clinical reminders, provider grid/matrices, monitoring same day access and engagement rate measures.\nPCMHI Program Manager coordinates with discipline supervisors of matrixed staff assigned to PCMHI to ensure staff are working in accordance to the SOPs.\nPCMHI Program Manager manages the work of the program and its staff, ensuring that work is assigned in a systematic way and meets facility and VA\nguidelines/standards and the MH Handbook and OMHSP guidelines.\nPCMHI Program Manager meets on a regular basis with the AO, Chief of Psychology, MH ACOS and Supervisory MAS for status updates on\nprogrammatic changes, alterations to clinic staff schedules, review clinical demands and requests and ensure adequate coverage of clinic during holidays and other seasonal demands.\nPCMHI Program Manager attends Primary Care and Primary Care leadership meetings on a regular basis for updates on anticipated clinic growth and\nexpansion, PCMHI support needs, space needs for PCMHI staff, and assistance with Primary Care metrics that mental health impacts. Work Schedule: Monday - Frida; 7:30am - 4:00pm; Nights/ Weekends/ Holidays\nCompressed/Flexible: Available\nTelework: Available\nVirtual: This is not a virtual position.\nFunctional Statement #: 00000\nRelocation/Recruitment Incentives: Not Authorized\nPermanent Change of Station (PCS): Not Authorized\nFinancial Disclosure Report: Not required"]