DEPARTMEN OVERVIEW

UC San Diego is ranked the 9th best public university in the nation by U.S. News and World Report and is the largest employer based in San Diego County. Reporting to the VC-CFO, Information Technology Services (ITS) delivers Enterprise information technology services to the University of California, San Diego (UCSD) under the leadership of the campus Chief Information Officer (CIO). Information Technology Services (IT Services) uses world-class services and technologies to empower UC San Diego's mission to transform California and the world as a student-centered, research-focused, service-oriented public university. As a strategic member of the UC San Diego community, IT Services embraces innovation in their delivery of IT services, infrastructure, applications, and support. IT Services is customer-focused and committed to collaboration, continuous improvement, and accountability.

Equity, Diversity, and Inclusion are core values at UC San Diego and within Information Technology Services. Crafting a culture around these values allows us to more deeply connect with and appreciate our employees, students, and campus partners. Information Technology Services is continuously working to build a community where we all feel safe, empowered, and encouraged to bring our authentic selves to work. We do this not only because it is what's right, but because we know that diversity drives insight and innovation. We are proud to partner closely UC San Diego's Office for Equity, Diversity, and Inclusion, as their dedication to this mission helps us all to drive change.

Educational Infrastructure Systems (EIS), a division of IT Services, provides technology services, support, and resources to the UC San Diego academic community, facilitating teaching and learning in service of the University's educational mission. Our efforts are grounded in a commitment to quality, collaboration, customer focus, innovation, and the importance of providing inclusive, accessible, and safe physical and virtual spaces which enhance the educational experience for our diverse campus community.

POSITION OVERVIEW

Install and inspect equipment in computer labs. Perform preventive maintenance, repair, upgrades, and replacement of computer parts and components. Maintain, troubleshoot, diagnose, and repair ITS equipment such as computers, monitors, printers, Omnilocks, sound and projection devices.

Responsibilities:

• Responsible for maintaining computer equipment in Labs
• Assist in maintaining ITS Omnilock wireless door access control system.
• Work with outside vendors and other units
• Perform simple and complex cable network installations and upgrades
• Perform repair, upgrades, and replacement of computer parts and components
• Install and configure software applications as needed.
• Initiate automatic / scripted operating system reloads.

QUALIFICATIONS

• Demonstrated experience and ability in installing, troubleshooting, diagnosing, maintaining, and repairing computer equipment.

• Demonstrated experience and ability operating a wide variety of computer equipment and recognizing and resolving problems including both software and hardware issues.

• Knowledge of and ability to set-up and maintain various types of audiovisual equipment including, but not limited to, laptop computers, computer/video projectors, sound reinforcement systems, and audio and video distribution amplifiers

• Ability to install and or initiate automatic reload of application software or OS.

• Demonstrated experience and ability to install, troubleshoot, and manage computer networking and other associated computer cabling.

• Ability to acquire vendor-specific computer certifications as requested.

• Demonstrated experience and ability to maintain WAMS Security/Omnilock door access control system.

SPECIAL CONDITIONS

• Employee must be available to work evenings, weekends and holidays.
• Must be able to work overtime.
• Employee must be available to travel as required.
• Job offer is contingent on clear background check.
• Ability to drive