The idealcandidate will join a vibrant and inclusive educational community and have adesire and ability to work with a diverse population. The Financial AidCounselor assists in the planning, organization, and administrationof federal, state, and institutional financial aid programs for collegestudents, including grants, scholarships, loans, and student employment. Thisposition also counsels students and families regarding financial aid eligibilityand policies, application procedures, aid programs, and indebtedness. The Financial Aid counselor must understand federal,state and institutional financial aid policies and regulations related to aideligibility, awarding and disbursement.
Key Responsibilities and Duties:
Counsel prospective and current students and their families with accurate information in all aspects of the aid process;
Serve as secondary point of contact for walk-in, email, and phone traffic to Financial Aid Office;
Provide virtual support on a wide range of Financial Aid Topics;
Collect, review and evaluate student financial aid applications and financial aid forms and documentation;
Analyze and process financial aid applications, including file review, needs analysis, and federal verification, and C-code and ISIR reject resolution;
Responsible for area(s) of specialization for an internal or external program such as work-study, loans, Pell grants, state aid, or institutional scholarships etc;
Oversee and/or complete special projects assigned or directed by the Director of Financial Aid or designee;
Participate in events requiring a Financial Aid presence such as Open Houses, Orientations, Financial Aid Workshops, etc., and will occasionally require weekend and/or evening work;
Responsible for maintaining current knowledge in all aspects of financial aid including changes to federal and state regulations, participating in annual trainings, professional organizations, and conferences to keep abreast of new information and program changes to be implemented;
Other related duties as required.
Commitment to Equity:
Support MassBay's commitment to the Equity Agenda; collaborating with faculty, staff, and students on the College's strategic initiatives dedicated to closing the equity gap related to student outcomes;
Support MassBay's commitment to being anti-racist; embracing a community free of bias and inequality;
Contribute to discussion and review of applicable College policies with a critical lens toward diversity, equity, and inclusion;
Engage with the Office of Diversity on issues related to underserved student success;
Further the examination of pertinent practices that are culturally responsive and reflective of inclusive perspectives; and
Engage in conversations with colleagues and students regarding best practices within the discipline or programmatic related to equity and inclusion.
This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.
All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates diversity.
Bachelor's degree in BusinessAdministration, Accounting, Human Services, Sociology, or closely relatedfield; with two (2) years experience and/or training involving financial aidoperations, or loan processing; or an equivalent combination of education,training, and experience.
Sensitivity and commitment to the goals of Affirmative Action and workforce diversity;
Experience working in a diverse environment;
Demonstrated commitment to working with underserved students
Working knowledge of federal and state aid regulations and policies;
Strong analytical and organizational skills with a strong attention to detail;
Demonstrated knowledge and competency with computerized financial aid applications in a network environment:PeopleSoft experience preferred;
Ability to work occasional evenings and weekends as needed.
Application Deadline: September 5, 2022, or thereafter until filled.
To Apply: Please include a letter of interest and resume with your online application.
All MassBay Community College students, faculty, and staff are required to be fully vaccinated for COVID-19. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.
Hiring is subject to state appropriation funding.
Final candidates are required to provide sealed transcripts and/or certifications.
Hiring is contingent upon a successful CORI clearance.
Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, Lisa MacDonald, Director of Equity Compliance, email@example.com, (781) 239-3147, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
Massachusetts Bay Community College values diversity, inclusion, and collaboration. We strongly encourage members of underrepresented communities to apply to join our community. Located in Greater Boston, MassBay is a comprehensive, open-access community college, offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts. MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to meet critical workforce demands of communities, and to contribute to the region’s economic development.