MBA Recruiter/Advisor 2 - Dauch College of Business and Economics
Location: Ashland, Ohio
Internal Number: 2970
Position Summary: Under the direction and supervision of the Executive Director of MBA Programs, the Recruiter/Advisor will provide student-centered proactive recruitment and academic advising services to prospective and current MBA Students. The Recruiter/Advisor will assist students in the development of meaningful educational plans that are compatible with their personal and/or career goals. A major focus will be to create and maintain an interactive environment that encourages mutual trust, open communication, and support in achieving academic success for all students interested and enrolled in the MBA Program at Ashland University. Additionally, this position will engage with the comprehensive enrollment funnel, and be responsible for moving students from inquiry status to enrolled student at Ashland University.
Essential Position Duties and Responsibilities:
Independently manage a caseload of MBA Students, including Cohort students participating in courses virtually, and at our Cleveland and Columbus campuses.
Maintain accurate electronic records of interaction with students; participate in a data driven marketing and recruiting environment.
Assesses the student's stage of development (academic, career, and personal) and promotes student growth by determining suitable developmental tasks; assists students in establishing realistic and attainable academic and career goals.
Advises students on academic, career, and personal issues; identifies the educational and career options appropriate for each student and assists with the analysis of each option, including possible outcomes and their implications.
Identifies options for students to satisfy degree requirements; evaluates and makes recommendations on petitions and amendments to student's program of study; assists students in completion.
Retrieve and input student information in various software platforms.
Develop advising materials and presentations to support individuals and group student sessions.
Communicate with students regularly to apprise them of semester dates, deadlines and other relevant university policies and procedures.
Receive and submit referrals to and from faculty and other University offices for academic issues or personal concerns.
Serve as a liaison and foster intentional relationships with other advisors, offices, colleges, and departments on campus; Serve on various institutional committees.
Participate in Admissions, Graduation, Corporate outreach initiatives, Job Fairs, and Orientations related events as requested.
Maintain current knowledge of trends in MBA education.
Participate in the planning, implementation, and the evaluation of the MBA programs' goals and objectives.
Collaborate with peers by participating in the exchange of ideas, information and philosophies through professional development.
Understand the institution's interpretation of FERPA rules for the release of student information to faculty, parents, students, etc.
Maintains contact with and following-up on prospective students from first recruitment contact to enrollment at AU via mailings, correspondence, telephone contact. Serves as each prospect's liaison for information about Ashland University's MBA Programs, policies and procedures.
Other duties as assigned.
Bachelor's Degree required
1-3 years experience in a higher education setting
Excellent verbal, written, presentation and interpersonal skills
Excellent computer skills; Experience utilizing CRM and ERP services
Strong commitment to customer service
Demonstrated organizational ability and attention to detail
Ability to work independently and collaboratively with others and in teams
Proven ability to work with diverse populations
Ability to work with complex systems in a fast-paced and dynamic environment
Flexible, patient, and creative
Skills in problem solving
Desire to work in an upbeat, creative and exciting environment that is constantly striving to provide better service and support
Ashland University, ranked in the top tier of colleges and universities in U.S. News and World Report’s National Universities category for 2017, is a mid-sized, private university conveniently located a short distance from Akron, Cleveland and Columbus, Ohio. Ashland University places great emphasis on the importance of each individual. The phrase “Accent on the Individual” has been our motto for many years and, hopefully, characterizes well the nature and content of the campus environment. It means that our concern for the student extends beyond ensuring a quality education in the classroom and laboratory to include a commitment to provide a stimulating and supportive environment in every respect.Translating the ideas of our Mission Statement into the realities of everyday life is the responsibility of each Ashland University employee. These ideas must be evidenced daily in the classroom, residence halls, each teaching site, on the playing fields and in our interaction with others. It should be the goal of each Ashland University employee to ensure that our Mission Statement is not merely words on paper but a true reflection of who and what we actually are and intend to be in the future.