Life Coach is an exciting full-time position in the Division of Student Success focused on delivering personalized, proactive coaching focused on academic, personal, and career success to an assigned caseload of traditional, undergraduate students. Life Coaches are student-centered and committed to fostering a culturally diverse atmosphere for faculty, staff, and students. Life Coaches are committed to serving students in a variety of hybrid and flexible formats to meet the in-person and virtual needs of the student.
Job Responsibilities:
Provide timely and accurate academic advising for students in selecting coursework towards graduation requirements; Remain current in advising requirements for all programs
Serve as the retention specialist for student caseload; Identify, document and implement first-year retention interventions as needed to maintain an 85% or higher retention rate for the first-year class
Provide career coaching to help student achieve professional goals and to educate students on how to create digital career profile, professional resumes, cover letters and CV's; conduct effective job and internship searches; and master interviewing skills
Maintain thorough and accurate documentation of all student interactions (e.g. student meetings, advising notes, coaching conversations, retention concerns) through the use of necessary campus systems (e.g. Colleague, Salesforce, Self-Service, etc) including prompt response time to all inquiries
Serve as a University Seminar instructor. This includes team-teaching a 3-credit hour course for first-year students assigned to the Life Coach each fall term; Meet regularly with teaching team for ongoing planning purposes
Be a Maryville expert for undergraduate students through knowledge of policies/people/departments, as well as general awareness of available resources and program offerings
Administer, analyze, and utilize learning diagnostics (e.g. CliftonStrengths, College Student Inventory, STRONG, learning styles inventory) results with students to create a personalized learning portfolio for each student
Complete additional projects and duties as they relate to the success of students and the progress of the Student Success Division and Maryville University
Work hours:
Must be available to work some nights and weekends
Intermittent, remote work rotation
Minimum Qualifications
Demonstrated ability to develop one on one relationships with students, parents, faculty and other staff
Exemplary customer service skills, including prompt follow up and positive attitude
Ability to synthesize and take action on complex information
Skills to professionally represent the university to diverse constituencies
Impeccable communication skills
Ability to work on multiple tasks, set priorities, and meet deadlines with minimum supervision
Proficient with computer applications and ability to learn and utilize new technology
Working knowledge of computer applications and word processing software
Demonstrated ability to maintain confidentiality
Willingness to work evenings and weekends as needed
Bachelor's degree
Preferred Qualifications
Knowledge in advising, career coaching, and/or higher education
Familiarity with database software and student information systems
Master's degree in a related field
Physical Demands
Open Until Filled
Yes
Special Instructions to Applicants
An offer of employment is contingent upon successful completion of a background screening.
Applicants requiring University sponsorship to obtain employment authorization will not be considered for this position.
Maryville University is committed to a policy of equal opportunity and prohibits discrimination on the basis of age, disability, gender, genetic information, marital status, national origin, race/color, religion, sex, sexual orientation, veteran status, or any other status protected by law. This extends to all aspects of the employment relationship, including recruiting, hiring, training, on-the-job treatment, promotion, layoff, and termination.
Maryville University is a selective, comprehensive and nationally ranked private institution more than 6,000 students. Maryville offers more than 100 degrees at the undergraduate, masters and doctoral levels to students from 50 states and 32 countries. Consistently ranked as a top private school by Forbes and Kiplinger's, Maryville has been named the Number 1 Over-performing University in the nation by US News and World Report for the last two years. Maryville's athletics teams compete in 20 intercollegiate sports at the NCAA Division II level in the Great Lakes Valley Conference. Founded in 1872, the University is ideally situated on 130 picturesque acres in West St. Louis County.
