The Dean of Student Engagement Office Manager serves as the point of contact and manages incoming information and daily issues for the Dean of Student Engagement Office. The Office Manager manages the work of the Deans’ Office in providing care and maintenance of the attendance, permissions, student, parent, and faculty support structures through the day-to-day work of the school. The Office Manager is supportive of the Residential Life Program, Advising, Student Activities, Dining Hall, and Student Leadership, as well as managing day-to-day school systems including attendance and discipline. The Office Manager also works closely with Health Services and the Counseling Office on daily issues.
The Dean of Student Engagement Office Manager reports to the Director of Community Life.
Track and record all student attendance (academic and non-academic), both excused and not excused using Blackbaud and Orah software.
Provide faculty with the daily schedule of all approved special permissions for students (detailed).
Continual contact with Health Services relating to student location/attendance.
Schedule student meetings with Deans related to unexcused absences or discipline issues.
Schedule disciplinary consequences for those unexcused absences, notifying student/advisor/faculty supervising consequences. Academic consequences include Saturday night detention. Non-academic consequences include Sunday Detention.
Draft Deans’ attendance warning letters to students, copying advisor, house head, and parent.
Track and provide the Academic Office with Student Attendance Reports which raise concern.
Attend to riding/driving/overnight verbal and electronic requests from students and parents on an hourly basis.
On Orah, checks and approves (along with Dean of Student Engagement) weekend overnight permissions.
Approve/deny requests in the database (Orah).
Create and distribute Lion cards, room keys, mailbox assignments, combination locks for locked drawers, and replace as needed.
Support students and communicate with the Custodial Office regarding room issues – locks, broken screens, furniture, insects, etc.
Support students (and parents) and communicate with the Business Office with questionable charges on Lion card.
Support students with student-run meetings – reserve facilities/food service needs.
Schedule student transportation for all vacation breaks – vans to Logan airport, hire coach bus to CT/NYC. Communicate with students to reserve spots, and charge to the incidental account. Schedule/oversee faculty drivers/chaperones.
Remind students of special schedules, meetings, or events as needed.
Advisor Preference form – sent to students each May for a chance to change advisor. Record all requests (5 for each student) to provide the Director with the database of requests.
DEAN'S OFFICE SUPPORT
At Deans’ request, schedule meetings with students, parents, and advisors with possible discipline concerns.
Support Dean of Student Engagement, Director of Wellness, Director of Health Service, Counseling Office, and Director of Community Life in scheduling meetings, and facility reservations with students/faculty.
Attendance, and discipline warning letters drafted as needed by each Dean.
Update Blackbaud database with student housing/advising for Academic Office.
Communicate with the Business Office regarding student charges relating to school-sponsored travel, lost room keys, or combination locks.
Proofread Deans/Director letters, End of Year advisor letters, and other communications and assists with the creation of the SMMessenger and Food for Thought dining hall table tops.
Organizer of emergency Go Bag!
Provide informational support to parent questions regarding schedule, school expectations, special events.
Provide directional support to parents in all areas of school life.
Special permission requests - a conduit to Dean with requests and permissions.
With the Dean of Student Engagement assist with providing house evening duty schedule to faculty, making regular updates as needed.
Make available student information, including attendance reports, as needed/ requested.
Support Advisee spending database – tracking budgeted allowance.
Update Blackbaud/Orah databases with parent address/contact information.
RAVE Emergency System communicator and backup.
Front Desk and Loading Dock back up for security entrance when Front Desk is unavailable
Front Desk phone support when Front Desk is unavailable
Information management & database knowledge and skills
Proficiency with Google Drive, Sheets, Forms and Calendar
Proficiency with survey tools
Ability to communicate effectively with diverse stakeholders
Budget, organizational and management skills
The ability to effectively present information orally and in writing
Experience handling confidential and sensitive matters with discretion
Experience in an academic environment preferred
Ability to work effectively with all members of the community
The ability to initiate, anticipate and coordinate as necessary in order to ensure that all deans’ office duties expected by the internal and external community are carried out in a best-in-class manner
Ability to work at a computer for extended periods of time
Ability to move about campus in all types of weather
St. Mark’s, founded in 1865, is a coeducational college-preparatory school, educating students in grades nine through twelve, 80% of whom board. Nested upon 200 acres in the picturesque suburb of Southborough, Massachusetts, the school is only 25 miles from the abundant cultural and social opportunities in Boston.
The school’s outstanding faculty — 70 in number — leads 360 students through a rigorous curriculum and a full program of athletic, artistic and spiritual activities, fostering a close and supportive community. With classes meeting six days a week, Monday through Saturday, St. Mark’s engages and motivates talented students of diverse backgrounds from around the country and around the world (20% of student body is international), emphasizing excellence, values, character and service to the larger community. Class size averages 12 students, with a student–faculty ratio of five to one.
Dr. John Warren, a graduate of the Class of 1974, was appointed in July 2006 as the fifteenth Head of School for St. Mark’s School.
St. Mark’s School provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ...national origin, gender, age, sex, sexual orientation, disability or genetics, and any other characteristic or status protected by law.