Manager, Disability Management and Workers Compensation (0327U) 38029
University of California Berkeley
Location: Berkeley, California
Internal Number: 3176082
Manager, Disability Management and Workers Compensation (0327U) 38029
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
UC Berkeley's University Health Services (UHS) is a comprehensive college health service providing fully accredited, primary medical care, counseling and psychological services, and innovative health promotion programs for students, faculty, and staff. UHS provides on-campus medical care and coordinates supplemental needs for off-campus care through a network of community specialists and hospitals. UHS manages the student health insurance and workers' compensation insurance programs.
Approximately 65,000 visits occur annually including Primary Care, Urgent Care, Occupational Health and Specialty Clinics. Services are designed to minimize the impact of illness, emotional distress and injury on studies and work. The Social Services (SOS) unit offers short-term counseling, groups, case management and nutrition services to the campus student population. Counseling staff consists of social workers who provide compassionate specialty counseling on a range of specific and highly sensitive topics. Coupled with health promotion and public health programs, UHS reaches all segments of the Berkeley campus community. Learn more about UHS by visiting uhs.berkeley.edu.
Application Review Date
The First Review Date for this job is: 7/7/2022
Responsible for the overall management of the University's Be Well at Work - Disability Management Services (DMS) program which includes the University's Workers Compensation Program.
Unit Management/Program Oversight
Responsible for the management and strategic leadership and oversight of the Be Well at Work - Disability Management program.
Responsible for managing and monitoring the University's Workers' Compensation program from incident reporting to claim closure.
Direct, design, and develop disability prevention and management procedures, initiatives, and protocols.
Promote the health and safety of employees while reducing the financial risk associated with work-related injuries and illnesses.
Develop and implement programs that reduce the financial liability to the University arising from claims and risks associated with Workers' Compensation.
Ensure timely and proper claim management from TPA.
Serve as point of contact for TPA for Workers' Compensation issues, such as subrogation, LC 132a petitions, and global settlements.
Analyze injury and illness data to identify trends in order to support loss control and loss prevention measures.
Oversee the Workers' Compensation leaves administration and supplemental benefits process.
Review and approve monthly Workers' Compensation management reports to ensure the absence of inappropriate claim activity.
Coordinate TPA claim reviews.
Review settlement authority requests.
Provide recommendations and advice around related disability programs, policies, and services.
Consult with Campus Counsel and UCOP Office of the General Counsel to interpret and implement disability laws and campus policies and procedures.
Supervise the Be Well at Work - Disability Management team which includes recruitment, retention, performance management, team-building, professional development, and other general personnel matters (timekeeping, leave approvals).
Provide primary guidance to Disability Management staff who perform a variety of employee disability management services including, but not limited to workers compensation reporting and claim processing, training and education, transitional return to work, interactive process, reasonable accommodation, and medical separation.
Manage the unit's budget and resources.
Act as a consultant and primary point of contact for the campus on Workers' Compensation coverage issues.
Consult as subject matter expert regarding disability matters, such as reasonable accommodation, interactive process, and leaves.
Develop successful collaborations between internal and external partners, such as employees, manager/supervisors, Environment, Health, and Safety, third party administrators (TPA), and occupational healthcare providers.
Collaborate and communicate with internal occupational health and urgent care clinics.
Provide injury and illness data to various campus departments
Provide guidance on injury prevention and return-to-work initiatives.
Assist campus partners with OSHA inspections and investigations.
Recommend changes to relevant policies and established procedures.
Maintain ongoing, close interaction with campus partners to generate effective collaborative partnerships in complying with policies on accommodating employees with disabilities.
Collaborate with other involved parties, such as human resources and academic personnel, to develop and implement shared strategies to ensure alignment of initiatives.
Provide disability consultation and guidance to faculty, staff, managers, supervisors, and senior administrators.
Education, Compliance, and Service
Participate in legal case coordination for civil litigation and Workers' Compensation.
Serve as campus liaison with other University of California (UC) locations and the UC Office of the President.
Assist in the development and implementation of training programs and workshops focused on disability and employment topics.
Maintain a secure environment for confidential records (personnel, medical, case management in accordance with state/federal laws and UC policies.
Maintain appropriate records and statistics and prepare reports required by law, policy, procedure, or management.
Ensure compliance with OSHA injury and illness recordkeeping and reporting requirements.
Remain current and ensure compliance with all federal, state, and local regulations related to Workers' Compensation.
Remain current and trained on UC-specific Workers' Compensation claims management systems and databases.
Develop training materials, procedural documents, and website information regarding Workers' Compensation policies and procedures.
Represent the University on or at any UC-system-wide Workers' Compensation initiatives or meetings.
Serve on various committees and workgroups targeted to injury and illness prevention
Strong working knowledge of Federal and California State disability, employment and Workers' Compensation laws and regulations, including WC Labor Code, Cal-OSHA, ADAA, FEHA, FMLA, Rehabilitation Act-Section 504, CFRA, and PDL.
Strong knowledge of maintaining compliance with OSHA injury and illness recordkeeping and reporting requirements
Proven knowledge of medical terminology and the ability to understand and interpret medical reports in relationship to Workers' Compensation claims management and respective implications in the development of appropriate work accommodations.
Demonstrated knowledge and experience in analyzing injury and injury data to identify trends and develop corresponding loss prevention and loss control plans.
Demonstrated knowledge and experience utilizing counseling techniques, performing vocational assessments, and developing work accommodations for individuals with disabilities.
Demonstrated ability to analyze policy issues, procedures, laws, and collective bargaining agreements in order to provide appropriate recommendations or actions to be taken.
Ability to develop creative solutions for complex cases that are sensitive in nature. Ability to use critical thinking and analytical skills to solve problems.
Possess strong interpersonal and communication skills to effectively and professionally communicate using tact and diplomacy. Skill in working as part of a team; collaborating with colleagues. Ability to establish and maintain cooperative working relationships.
Demonstrated excellence in oral and written communications, including report writing, editing, procedure manuals, and policies.
Proven experience with claims administration systems and common computer application programs, such as Word, Excel, and Google applications.
Knowledge and experience working and consulting with all levels, including senior management, academic employees, staff employees, managers, supervisors, and HR professionals.
Demonstrated experience in supervising and leading a team of staff members. Skill in recruitment, retention, performance management, team-building, professional development, and other general personnel matters, such as timekeeping and leave approvals.
Graduate degree in rehabilitation counseling, psychology, or related field or equivalent experience and education.
Minimum of 6 years of full-time experience in the provision of disability management services and Workers' Compensation including experience working with or within a Workers' Compensation insurance company or third-party administrator.
Knowledge of University of California (UC) policies and collective bargaining agreements.
Knowledge of occupational ergonomics and the ability to apply this knowledge in the University setting.
Demonstrated experience in developing training curriculum and materials and delivering content to a diverse population.
Bilingual (English and Spanish).
Knowledge of the general principles of human resources, including benefits, compensation, recruitment, and collective bargaining.
Possess current counselor certification, such as Certified Rehabilitation Counselor through the Commission on Rehabilitation Counselor Certification (CRCC), Certified Disability Management Specialist (CDMS), or Certified Professional in Disability Management (CPDM).
Salary & Benefits
Hiring Range: $95,900.00 - $142,500.00 annually. Salary commensurate with experience. For information on the comprehensive benefits package offered by the University visit:
Please submit your cover letter and resume as a single attachment when applying. Please upload the document in the Resume section, then skip the (optional) Cover Letter upload section.
Please include, as part of your application a brief (1-2 paragraph) statement on your contributions to diversity, equity, inclusion, and belonging in your professional experience.
Advancing diversity, equity, and inclusion are fundamental to our UC Berkeley Principles of Community, which states that 'every member of the UC Berkeley community has a role in sustaining a safe, caring, and humane environment in which these values can thrive.'
Your employment is dependent on obtaining and maintaining a credentialing clearance (if applicable), background clearance, and medical clearance according to University Health Service policies.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.