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Employee Relations Specialist
Responsible for delivering employee relations (ER) support for all enterprise employees and leaders. Receive inquiries via an in-bound phone queue, email, or direct phone line and provide general ER guidance to ensure compliance with HR policies; management of attendance, behavior and performance issues; and provide intake for escalated ER issues of fraud, harassment, and discrimination, which are handled by the Employee Relations managers. Responsibilities Resolve employee relations issues over the phone by problem solving and providing consultation to employees and leaders. Handle cases in a timely manner from intake through research, investigation, tracking, documentation and resolution. Maintain compliance with relevant laws, company policies


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