Reporting to the Associate Dean of Students, the Assistant Dean of Students is a central part of UNCG’s efforts to create a welcoming and inclusive environment, with particular emphasis on student retention and success. In an effort to create a culture of care for students, the Assistant Dean hears concerns, interprets policies and procedures, explores options, and makes appropriate referrals to campus and community resources as necessary. The Assistant Dean position utilizes counseling, crisis management, leadership, mediation, and advocacy skills in working with students, families, faculty, and staff. The Assistant Dean must continually balance the needs of the individual student while upholding the policies and processes of the University. The Assistant Dean must be able to deal effectively with emotionally charged situations and disruptive individuals and use professional and appropriate language and behavior to provide positive university experiences. This position works collaboratively with other offices across campus to address student needs at the departmental, institutional and individual student levels.

The Assistant Dean will:
Provide support to a diverse range of students in need and crisis.
Consult with faculty and staff on a variety of issues impacting student success and well-being.
Manage Dean of Students Office processes, outreach, and services related to sexual violence education and response, as well as those for pregnant and parenting students.
Present interactive workshops and presentations focusing on a variety of topics including, but not limited to: parent and family issues, students in distress, sexual misconduct and interpersonal violence, managing disruptive behavior, as well as other state and federal mandates and external regulations.
Oversee management of the front desk area including supervision of front desk staff
and overall front desk operations.
Represent the Dean of Students Office at campus events as necessary
Serve in a 24-hour on-call duty rotation responding to campus emergencies as necessary
Other duties as assigned; some evening and weekend work required.

Minimum Qualifications:

• Master’s degree required from an accredited four-year college or university. Master’s degree in higher education administration, college student personnel, counseling, or a related field of study
• Minimum of 3 years of full-time experience, post Master’s degree, contributing to student well-being and success within a higher education setting
• Experience working with a diverse population of students, including those with mental & physical health concerns.
• Working knowledge of higher education law and policies, particularly related to Title IX and FERPA
• Excellent communication and conflict management skills
• Proven track record of developing collaborative partnerships with academic and student affairs units

Preferred Qualifications:

• Prior experience in a Dean of Students Office
• Direct experience responding to crisis situations
• Direct experience working with instances of sexual violence