Provide leadership to team members accountable for the processing, service, and administration of multiple or complex processes within Alternative Investments Operations. Provide coaching, development and support to team to ensure timely and accurate execution of daily functions, while meeting all compliance and regulatory requirements. Drive implementation of process improvements ensuring all processes and procedures are appropriately documented. Lead and/or participate in projects, serving as a subject matter expert as appropriate.

Responsibilities

• Provide leadership to team members accountable for the processing, service, and administration of multiple or complex processes within Alternative Investments Operations. Provide coaching, development and support to team to ensure timely and accurate execution of daily functions, while meeting all compliance and regulatory requirements. Drive implementation of process improvements ensuring all processes and procedures are appropriately documented. Lead and/or participate in projects, serving as a subject matter expert as appropriate.
• Drive and implement process improvements, proactively identifying and resolving business issues to improve efficiencies and increase operational effectiveness. Provide oversight of policies and procedures, ensuring all procedures are appropriately documented and reviewed to meet compliance and regulatory requirements. Work with internal and external business partners to effectively identify and minimize risk.
• Lead and/or participate as a subject matter expert in projects and business driven initiatives within team and across Alternative Investments Operations, as appropriate.
• Provide effective people leadership through effective coaching, feedback and sound performance management practices. Act as champion for the team and intervene on matters that create roadblocks to individual or organizational success. Set department initiatives and aligns and sets individual performance goals.

Required Qualifications

• Education: High school or GED
• 3+ years relevant experience required
• Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for
• education and experience.
• Extensive experience working in operations, processing or customer service team.
• Strong working knowledge of Operations processes, policies, techniques, and applicable regulations.
• Proven ability to work effectively with internal and external partners at all levels.
• Demonstrated people leadership experience.
• Strong communication skills, including ability to explain complex issues in an understandable manner.

Preferred Qualifications

• Education: Bachelors degree or equivalent (4-years)
• Exposure to alternative investments is preferred, but not required

About Our Company

At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.