This position has been changed from an internal UCSD posting to external as of 06/03/22. All applicants are welcome to apply.
UCSD Layoff from Career Appointment: Apply by 05/23/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 05/25/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Recognized as one of the nation's outstanding HIV primary care clinics, the Owen Clinic embraces a whole-person view of HIV care, offering a range of programs to address the spectrum of ways in which a person's life may be impacted by a chronic health condition such as HIV. The Owen Clinic is an HIV Clinic that is culturally, LGBT diverse and located in the heart of Hillcrest. At Owen we provide a full range of patient care services, with state-of-the-art technology and a renowned research program.
In collaborations with the RN Practice Manager, Practice Director and Clinic Medical Director, the Ambulatory Clinic Supervisor provides operational leadership and direct oversight of the delivery of clinical services for Owen clinic located in Hillcrest. Position will partner with other site managers/staff in support of multiple sub-specialty medicine clinics.
Responsible for all aspects of clinical operations for assigned areas. Key responsibilities include, but not limited to, patient experience, personnel management, operational support to clinical faculty and staff, process & work flow evaluations & enhancements, equipment and facilities management, information technology, safety, data reporting, compliance and licensing.
Supervise and develop clinical and administrative personnel including area leads, nurses, medical assistants, call center and front desk personnel, administrative and student workers. Work closely and collaboratively with CMD, faculty and staff, revenue cycle, centralized registration and authorizations, UCSD Health Physician Group (UCSD-PG) administrators and leadership, and other key stakeholders to optimize Allergy's clinical operations. Oversee all TJC requirements and CQI projects throughout the department.
The Ambulatory Clinic Supervisor is a key member of the department leadership team and works closely with Leaders, faculty and staff to develop and deliver an efficient, high-volume, high-quality, patient-centered experience to support the Division and Department's research, education, and clinical care missions. Reports directly to the RN Practice Manager.
Bachelor's Degree in related area; and/or equivalent combination of experience/training.
A minimum of five (5+) years or more years of relevant experience.
Experience and proven success in skills to effectively supervise patient care support staff. Strong knowledge of practice operations.
Experience with HIV patients and/or at risk populations.
Experience with Epic.
Experience with Tableau & Excel.
Experience with budgets.
Experience with staffing/scheduling in a union environment.
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.