The Project Coordinator, under direct supervision of the Assistant Dean for Administration, assists in the coordination of projects for the Central DOS staff and the staff in the subordinate offices within the Office of the Dean of Students in the College. The Project Coordinator is the frontline of communication to all constituents who interact with the Dean of Students Office, either through walk-ins or on the phone, including students, faculty, staff, parents, and other University visitors. It is the responsibility of the Project Coordinator to maintain the organization and cleanliness of the Front Desk, to screen, evaluate, and direct inquiries, to troubleshoot challenges as they arise, to process student forms, and to provide general customer service to the second floor of Harper Memorial Library. The Project Coordinator plays a significant role in office event and meeting planning by ordering food, accepting deliveries, arranging furniture in rooms, leading clean up, preparing agendas, and setting up a/v equipment. The Project Coordinator helps maintain the inventory of office supplies and places orders for the Dean of Students Office including subordinate offices such as the College Programming Office, the Office for College Community Standards, and the Center for College Student Success. The Project Coordinator fully manages the quarterly CTA U-PASS program and plays a lead role in scheduling the Autumn and Winter quarter department Open Houses.Â Finally, the Project Coordinator provides significant administrative support for subordinate offices and programs within the College Dean of Students Office.
CTA U-PASS (35%)
Manage the quarterly planning and execution for card distribution, in conjunction with the College Programming Office.
Assist students with ordering and distribution of lost or damaged cards; provide general student support for questions regarding U-PASS program.
Prepare and send reports of enrolled students to CTA, keep track of invoices, communicate with the Bursarâ™s office regarding collecting student funds, and other program management as needed.
Provide Administrative Support to Senior Staff and College DOS Subordinate offices (35%)
Assist senior staff with various projects as assigned.
Provide support to Dean of Students in absence of Executive Assistant.
Complete administrative forms for the Office of College Community Service (OCCS), including but not limited to: Academic & Financial Review (AFR) forms for international students, academic and disciplinary history verifications, filing of ADA accommodation letters.
Assist with organization and production of case materials for academic standing and disciplinary committees for OCCS.
Engage in data entry and other support for the College Honors Team.
Coordinate Chicago Academic Achievement Program (CAAP) Scholar travel to/from the Summer Academy.
Coordinate and schedule interviews for CAAP applicants.
Manage all aspects of the scheduling of quarterly department Open Houses, including creating the Open House calendar and communicating with departments and students regarding timing, location, and RSVPs for Open Houses.
Coordinate interview schedules for prospective applicants for all of DOS.
Manage Front Desk Operations (20%)
Provide customer service and respond to general inquiries on the phone, via email, and in person.
Answer questions and direct inquiries through appropriate referrals.
Treat confidential situations accordingly.
Maintain mailboxes, receive, and send packages, distribute mail.
Maintain Front Desk cleanliness, appearance, and organization.
Event and Meeting Management (10%)
Order food and other event items.
Coordinate and receive deliveries.
Arrange furniture and event set-up.
Set-up and take down a/v equipment as needed.
Order all office supplies for Dean of Students Office, College Programming Office, Office for College Community Standards, and Center for College Student Success.
Strong verbal and written communication skills including excellent editing/proofreading ability in English.
Handle multiple concurrent tasks in a competent and professional manner while also meeting deadlines.
Work effectively with supervision and as a part of a team, individually or while taking directions from others.
Maintain confidentiality/discretion at all times.
Handle stress situations.
Critical thinking skills.
Problem solving skills.
Decision making skills.
Attention to detail.
Education, Experience, or Certifications:
High school diploma required.
Bachelorâ™s degree preferred.
Minimum 2 years of office experience required.
Experience in higher education preferred.
Handle multiple tasks and assignments simultaneously required.
Excellent organizational skills required.
Excellent interpersonal skills required.
Work with student records and maintain confidentiality required.
Technical Knowledge or Skills:
Knowledge of basic office software such as Microsoft Word and Excel required.
Experience with student information systems preferred.
$16.90 - $19.73 per hour.
Cover Letter, which is to include your interest in this position
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