Under the direction of the AVC EM, the Director of Admissions is the Chief Admissions Officer, and is responsible for the campus-wide undergraduate admission of both domestic and international applicants. The Director, through direct or indirect leadership, oversees all undergraduate admissions functions such as applicant file review and evaluation, first-year/high school outreach & recruitment, data/systems management, transfer initiatives, and day-to-day operations.
The Director manages and evolves strategy to achieve a variety of outcomes through data analysis; an understanding of the local, national, and global landscape; and a highly collaborative understanding of the institution's strengths, potential, and people. They leads a team of 40+ FTE’s including six direct reports, and more than 200 part-time employees including external readers and college ambassadors/tour guides. The position has budget responsibility of approximately $6 million annually. In collaboration with Admissions Senior Leadership Team, the person in this role develops short- and long- term goals and strategic plans for maximizing the efficiency and effectiveness of University of California and UC San Diego undergraduate admissions policies.
A pivotal goal for the university is achieving then maintaining H.S.I. status, and the Director plays a crucial role in these efforts as well as other strategic initiatives and aims related to the demographics of our campus community. They recommend, develop, and initiate enhancements to improve prospect and pipeline development, recruitment, admissions, and yield in alignment with campus admission and enrollment goals. They collaborate with AVC EM and Director of EM Analytics on modeling and strategy to produce campus- and system-desired enrollment outcomes.
The Director of Admissions oversees development of multichannel marketing and communication strategy that supports early and broad student pipeline development. They guide operations and technical staff in use Technolutions Slate CRM and other software solutions to support admissions operations. The Director stays apprised of best practices in the profession and its related industry, and implements changes in process and procedure that improve efficiency and increase market competitiveness.
The Director of Admissions collaborates across a complex campus with highly ranked academic programs, a vital college system that will soon add its eighth organization, and a deep, common commitment to access with regards to diversity and affordability. The Director regularly engages partners such as academic departments, advisors in the colleges, and divisions such as Equity Diversity and Inclusion, University Communication and Public Affairs, Information Technology Services, Athletics, and Student Affairs. The position will serve on the Faculty Senate's Committee on Admissions (faculty led), as well as other standing and ad hoc groups on topics as varied as pipeline outreach, branding, student success, systems implementation, and enrollment planning. The director represents UC San Diego in California, nationally and internationally on University of California committees or workgroups, professional associations (NACAC, College Board, NAFSA and ACAOPU, for example), and in the school counseling/transfer advising community.
The Director of Admissions strives to create a warm and collaborative ethos within EM, as part of a leadership team collectively charged with fostering improved culture, shared values, and professional development opportunities in support of EM employees and the students we serve.
Bachelor's degree required, master's strongly preferred. Ten years of progressively responsible admissions experience preferably earned in a high volume US public flagship or AAU institution, practicing holistic selective admissions.
Expert knowledge of admissions and outreach programs. Proven undergraduate admissions experience leading efforts in a high-volume, selective public or private research institution. Experience in creating and executing strategic plans based on short- and long-range university goals and experience in developing and refining holistic admissions processes. Experience developing state, national and international recruitment strategies.
Creativity and originality in problem-solving. Proven ability to identify, interpret and evaluate issues and trends relevant to the area of Admissions and Enrollment Management. Strong leadership ability in complex, highly diversified and decentralized situations. Ability to operate effectively within a large public research university. Advanced skills in creative problem solving, collaboration, change management and shaping organizational effectiveness. Demonstrated critical thinking and interpretive skills to analyze situations, define problems, interpret policies, identify concerns, develop and implement solutions.
Excellent written and oral communication skills. Ability to produce correspondence and analytical reports for multiple audiences.
Ability to act persuasively and tactfully in politically nuanced situations. Strong leadership skills. Proven ability to establish and maintain effective and cooperative working relationships with a wide variety of individuals. A high level of political acumen, diplomacy, and insight regarding the complex relationships and inter-dependencies of campus and system wide entities. Effective negotiating skills.
Skills in monitoring people, processes, or services for evaluation and improvement. Mentorship skills and the ability to identify leadership and management qualities in staff. Ability to evaluate staff personnel performance and advise supervisors on appropriate policies and practices. Skill and knowledge to effectively supervise staff including delegation and reassignment of tasks, monitoring production and quality of work, setting performance standards, assessing individual capabilities and workloads, conducting performance evaluations and corrective action and mediation.
Skills in conflict management, complex problem-solving, and resource and time management. Proven ability to impact positive change in a decentralized organization with multiple layers of oversight. Experience in managing a complex office with competing tasks and priorities.
Advanced skills in conflict resolution and collaborative problem solving. Ability to effectively influence in challenging or charged situations. Ability to manage staff and operations in a complex organization that provides services to a diverse clientele.
Ability to work collaboratively with other campus entities. Ability and commitment to engage on- and off-campus partners from a range of backgrounds. Support and collaborate with racially/ethnically diverse faculty, administrators, staff, students, and families; University of California Office of the President; alumni; school counselors, transfer advisors and community based organizations; industry peers; and others supporting UC San Diego's educational mission and interest in enrolling the next generation of Tritons.
Knowledge of financial analysis and reporting techniques. Experience with salary and operations budget management.
Proven skills in statistics, quantitative analysis, research methodology, assessment and/or evaluation.
Skills in project management. Experience establishing and accomplishing short and long term goals and objectives.
Proven ability to develop, influence or oversee multichannel marketing and communication strategy that supports early and broad prospect pipeline development.
Duties may require direct contact with children (defined as individuals under the age of 18). Completion of the Child Abuse and Neglect Reporting Act (CANRA) form is required.
Job offer is contingent upon a satisfactory clearance based on background check results.
The ideal candidate will thrive in a fast-paced environment where expectations for performance and productivity are high.
Available to work evenings/weekends during peak periods; some domestic and international travel may be expected.
Must be able to obtain and maintain a valid passport and/or REAL ID.
Applying for the position requires a cover letter, résumé, and contributions to diversity statement.
Founded as an experiment in 1960, UC San Diego scholars aren’t afraid to challenge convention if it means we can accelerate answers to our society’s most pressing issues. As one of the top 20 research universities in the world, we are driving change far beyond our walls to advance society and propel economic growth. And the world has taken notice.
UC San Diego's main campus is located near the Pacific Ocean on approximately 1,200 acres of coastal woodland in La Jolla, California. The campus sits on the ancestral homelands of the Kumeyaay Nation. Kumeyaay people continue to have an important and thriving presence in the region. UC San Diego's rich academic portfolio includes seven undergraduate colleges, six academic divisions and six graduate and professional schools.