Coordinator of Student Success and Intercultural Relations
Spring Arbor University
Location: Spring Arbor, Michigan
Preferred Education: Master’s
Higher Education Institution
Although the University is corporately committed to and responsible for retention efforts, the Coordinator of Student Success and Intercultural Relations (CSSIR) is the champion who provides analysis for understanding and creative leadership for implementing student success strategies. This individual will work closely with all Student Development and Success staff to equip our team with the insight needed to develop systems of outreach and support for SAU student success initiatives that strengthen student persistence, retention, and degree completion.
The CSSIR will also serve as the advisor and supervisor for two student groups. Leadership of the Link program will include monitoring, proactively advising, and developing systems that promote the academic, personal, and spiritual wellbeing as well as the retention and persistence of our traditionally underrepresented students on campus. In addition, the Coordinator will supervise Intercultural Advisors and work with these student leaders to develop, execute, and evaluate programming that will educate members of the university community about diversity and promote a culturally competent community at Spring Arbor University.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Directs and develops tracking and reporting systems for collecting, analyzing, and disseminating student persistence, retention, and completion data and student success reports for all educational programs (traditional, Global, and online), in close collaboration with Office of Institutional Research
Partners with the Online Student Success Advisor by Serves to support SAU’s retention management system (RMS) by engaging student success alerts submitted via RMS for traditional SAU students
Collaborates with SDS staff to design and document processes and procedures related to the implementation and evaluation of SAU’s student persistence, retention, and completion strategies, programs, and services
Assists with conducting periodic assessment research including SSI, ASPS, NSSE, Early Progress Checks, Mid-Term Progress, Student Support Tool reporting, and Student Alert reporting
Makes recommendations for improvements to programs, protocols, and processes based on assessment analysis
Stays well-informed about and promotes best practices in student persistence, retention, completion, and success in achieving educational goals among faculty and staff
Participates in related leadership task forces, committees, and councils to provide assistance to executive management of the University for the purpose of planning and operations
Performs other duties as assigned by the Vice President for Student Development and Success
Student Support – Link Program:
Serves as the advisor for the Link Program, providing research- and relationally-informed, holistic support to traditionally underrepresented populations on our campus (students of color, first generation students, and international students) to facilitate their retention and persistence.
Monitors, proactively advises, and develops systems—in coordination with Student Success Advisors—that promote the academic, personal, and spiritual wellbeing of Link students.
Diversity and Inclusion – Intercultural Advisors:
Coordinates cultural awareness programs and activities for students through partnerships with other university departments, student organizations, and community partners that supplement classroom experiences and support student success
Serves as a member of the Diversity and Inclusion Advisory Council
Helps design student leader training sessions on diversity for Intercultural Advisors and Oikos student leadership as a whole
This position will supervise the Link Program and its student mentors (typically 8-12 students) as well as the Intercultural Advising program and its student advisors (typically 6-8 students).
Bachelor’s degree from an accredited university required; Master's degree preferred.
The individual will exhibit a vibrant Christian life and heart for service that is in full accord with the Spring Arbor University Concept, SAU faith statements, and employee handbook.
One to three years of experience with data analysis, supporting students’ needs, and/or working on issues of diversity in a university setting is also preferred.
Communicate effectively (both verbal and written forms) with students, faculty, staff, administrators, and community partners.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience working in multicultural academic environments preferred, and individuals from diverse populations are encouraged to apply.
SPECIAL NOTE FOR APPLICANTS
Applicants must be thoroughly supportive of the University’s mission and values as an evangelical Christian university affiliated with the Free Methodist Church.
Since 1873, Spring Arbor University has helped students pursue wisdom by offering an education grounded in the Christian faith. What began as a small elementary and secondary school in the late 1800s has evolved into a top-tier, liberal arts, Christian university. Offering more than 70 undergraduate majors and programs, nine degree completion programs, two associate programs, and 12 graduate programs. With programs presented on campus, online and on site at 17 locations throughout Michigan and in Ohio, the University continues to meet the growing needs of its students.