Tidewater Community College has served South Hampton Roads â“ both students and employers â“ for 50 years.  It has grown from 1 campus into a regional educational and economic force.  TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions.  The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCCâ™s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges. Position Summary:Performs administrative support functions and duties for the College-wide Pathway of Business, Computer Science, & IT in order to provide extraordinary service to students and the public in achieving the collegeâ™s mission and goals as well as support the Academic Deans on campus.Functional Responsibilities:Triage students, internal, and external customers to assess and meet their needsPrepare and send standard office correspondence and formsMaintain confidential filing systemInventory and maintain office storage and supply roomCreate and update databases and other record-keeping systemsAssist with adjunct faculty reference checks and employment verificationsReceive and file course syllabi; checking for compliance with TCC standardsAssist with class scheduling input, room assignments, adjunct orientation, adjunct contracts, textbook ordering.Employment verificationsMail processingMaintain calendarOther duties as assigned

Proficient in the use of a variety of computer software and programs, Word, Excel, Access, and Microsoft Outlook.Effective oral, written and technical communication skills.Possess the ability to execute effective customer service techniques with students, faculty, guests, vendors, parents, etc. and establish and maintain rapport with staff, administrators, faculty and the general public in a positive manner.Knowledge and ability to use proper business and phone etiquetteAbility to prioritize and multi-task and to learn new procedures quickly.Ability to work in a dynamic, fast-paced office environment while balancing multiple, competing prioritiesAbility to work as a team player