DESCRIPTION

The Office for Students with Disabilities (OSD) at UC San Diego works with undergraduate, graduate, and professional school students with documented disabilities, reviewing documentation and, through an interactive process, determining reasonable accommodations. Disabilities can occur in the following areas: psychological, psychiatric, learning, attention, chronic health, physical, vision, hearing, and acquired brain injuries, and may occur at any time during a student's college career.

The OSD also serves as a resource to UC San Diego faculty and staff who are providing accommodations to students in classrooms, labs and non-academic spaces across campus, and we have developed working relationships with other offices on campus to streamline services to students with disabilities.

The OSD Assistant to the Director provides high-level executive and administrative support to the Director of the Office of Students with Disabilities (OSD) in addition to providing client support services and acting as the OSD front office manager. The incumbent provides high-level administrative support on a broad range of complex, sensitive, and confidential issues related to the Director's administrative responsibilities. Coordinates scheduling, meeting, event, and travel arrangements. Transcribes, edits, and proofreads correspondence, agendas, and reports. Researches and compiles data and prepare a variety of reports.

Coordinate note-taking, Deaf/Hard of Hearing (HOH), scribe and other accommodation services. Coordinate outreach event planning.

Front-desk triage of clients and visitors via phone and reception. Maintains records management system. Interprets, implements and disseminates policies, procedures, and regulations. Serves as unit safety coordinator. Assists with special projects as needed.

• This position will work on campus full time, Monday – Friday 8 am – 4:30 pm. A hybrid schedule may be considered after the candidate has passed the probationary period and depending upon departmental needs.

• Please submit a cover letter for a complete application.

QUALIFICATIONS

• Demonstrated experience providing high-level executive and administrative support, including experience with front-desk triage of clients and visitors via phone and reception.

• Experience arranging and preparing for meetings of varying size and complexity, soliciting schedules, preparing materials, agendas and attendance lists, securing space, reserving parking, coordinating catering, arranging for technical needs, setting up the meeting room, taking, editing, and distributing meeting notes or minutes, etc.

• Strong communication skills by telephone and in person including tact, diplomacy, and flexibility. Experience interacting with a wide population with differing needs, particularly individuals with disabilities.

• Excellent written communication skills with ability to effectively compose, edit, and proofread letters, memoranda, agendas, and summary reports with clear and concise expression, proper grammar, style, format, and punctuation. Ability to express verbally, or in writing, one's position, plan of action, evaluation or interpretation in a professional, concise, and courteous manner.

• Demonstrated skill in problem solving, conflict resolution and crisis intervention. Ability to maintain poise and uphold confidentiality in delicate situations.

• Record management experience. Proven skill in establishing and maintaining accurate, organized records, files and filing system. Knowledge of university reporting requirements and records retention regulations.

• Skill and ability in both PC & Mac environments. Mastery of standard business software to include MS Office Suite. Ability to use internet search tools for information retrieval. Willingness and ability to update and expand computer knowledge, skills and abilities in order to respond to changing operational needs.

• Proficient in entering data, maintaining local databases and database records, using spreadsheet software, creating reports, and conducting web searches. Ability to compile, interpret, and present data.

• Established analytical and problem-solving skills with ability to analyze situations, identify existing or potential problems, recomme