The Administrative Transformation Program (ATP) is an enterprise-wide project led by UW System and UW-Madison that will implement a modern Workday enterprise resource planning (ERP) system and a Huron Research Suite 9.2 solution (Research Administration Management Project or RAMP) to manage financial, human resource and research administration activities. ATP is based on a people first approach to ensure decision makers, employees and stakeholders benefit from improved processes, efficiencies, consistency, and transparency.
ATP established a timeline to deploy the Workday ERP solution and RAMP at every campus on July 1, 2024. Deployment on this date will provide less disruption and a higher likelihood of success compared to deploying at the beginning of a state biennium (e.g., July 1, 2025) when new appropriations and laws are simultaneously enacted. Further, ATP determined that a 30-month project period (beginning January 1, 2022) is in line with other successful implementations.
The Central Services Lead reports to the Chief Technology Officer and is responsible for providing day-to-day support activities performed by Strategy Leads, business analysts, policy analysts, User Experience consultants, and other professionals providing technical expertise to ATP and its projects (collectively, Central Services). This position will work across multiple areas to align how we deliver the many support functions within ATP, and the Central Services Lead develops, establishes, and maintains standards and procedures for this work. Through the duration of the program's projects, the Central Services Lead obtains feedback to ensure work team expectations are being met.
The Central Services Lead will coordinate with ATP Strategy Leads on the appropriate level of professional and technical support needed within work teams and ensure proper resource levels are achieved. Additionally, in partnership with the ATP Strategy Leads, the Central Services Lead will take the lead role in articulating and moving to acceptance the transformation methodologies across internal stakeholders. The Central Services Lead serves as a liaison to and relationship manager with university business units that are home to Program Enablement professionals (e.g. UW-Madison DoIT, UW System Administration Project Management Office) or as the supervisor for Central Services professionals that are hired directly into the ATP Office.
Responsibilities:
Serves as a senior advisor to divisional or executive leadership and represents leadership as needed. Coordinates administrative, operational, and financial administration of relevant units on behalf of divisional or executive leadership. Provides project management and management of strategic initiatives, serves as the coordinator for internal communications, and oversees the development of communications strategies and applications.
25% Serves as an insightful senior advisor to divisional or executive leadership and represents leadership with integrity as needed in all divisional matters. Serves as a liaison to internal constituent and governance groups
25% Coordinates across all functions including administrative, operational, financial, curriculum, academic, and student services of administrative units on behalf of divisional or executive leadership
15% Manages internal communications and oversees the development of communication strategies and applications
25% Manages projects and strategic initiatives on behalf of divisional or executive leadership
10% Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion
Education:
Required Bachelor's Degree
Preferred Master's Degree of Business Administration
Qualifications:
Required Skills: 1. Extensive practical project management experience (preferably in a higher education environment) in an ERP context 2. Extensive management expertise and experience building and leading cross-functional teams of diverse individuals 3. Strong problem solving and creative skills, along with the ability to exercise sound judgment in decision-making 4. Strong communication skills (both written and oral) including the ability to communicate sensitive information effectively 5. Strong analytical skills, both quantitative and qualitative 6. Teamwork and conflict resolution skills 7. Forward-thinking; ability to ground conversation in a vision for the future versus constraints of the current state
Preferred: 1. Considerable knowledge of university administration and preferably the UW-Madison and UW System business support environment 2. Superior public speaking skills and comfort presenting to large groups 3. Strong presence with senior leaders and ability to act as a partner and trusted advisor
COVID-19 Considerations:
UW-Madison continues to follow necessary health and safety protocols to protect our campus from COVID-19. All employees remain subject to the COVID-19 Workplace Safety Policy: https://policy.wisc.edu/library/UW-5086. Please visit https://covidresponse.wisc.edu for the most up-to-date information.
Work Type:
Full Time: 100%
This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.
Appointment Type, Duration:
Ongoing/Renewable
Salary:
Minimum $84,800 Maximum $157,600 ANNUAL (12 months) Depending on Qualifications
Additional Information:
The Administrative Transformation Program (ATP) is hiring for multiple vacancies across transformation areas (Finance, Human Resources, Research Administration, and Information Technology). By applying to this position, applicants may be considered for vacancies in all transformation areas. Current job opportunities with ATP can be found here: https://atp.wisconsin.edu/join-the-team/.
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.
How to Apply:
To begin the application process, click the "apply now" button. Please submit a resume and cover letter detailing your related work experience and professional background to the qualifications and duties in this job description.
Contact:
Daniel Mccusky daniel.mccusky@wisc.edu 608-262-2034 Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )
Official Title:
Operations Director (B)(AD054)
Department(s):
A020110-GENERAL SERVICES/A0201/G SERV/ATP
Employment Class:
Limited
Job Number:
257419-LI
The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
The University of Wisconsin–Madison has been a catalyst for the extraordinary since its founding in 1848. Our students, staff, and faculty partake in world-class education and conduct prolific research that solves real-world problems. Our guiding principle is the Wisconsin Idea, a commitment to outreach that creates a better future for our state, our nation, and the world. We value the contributions of each person and recognize that diversity is a source of strength, creativity, and innovation.
