The Financial Aid Counselor administers all financial aid programs and ensure compliance with federal, state, and institutional rules, regulations, and requirements. This position advises, counsels, and educates students, prospective students, and their respective family members as it relates to their financial eligiblity.
Minimum Education and Experience Requirements:
Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Knowledge of the federal, state and institutional requirements concerning financial aid
Crisis management skills
Strong communication skills
Two years experience in Banner, Perceptive Content (Image Now), military benefits, parts of term, R2T4, and/or athletic aid is preferred
Required Certifications or Licensure:
Primary Purpose of Organizational Unit:
The Office of Scholarships and Financial Aid (OSFA) at the University of North Carolina Wilmington operates at a student capacity of about 18,000 and OSFA is expected to serve any of those students seeking financial aid assistance, any prospective students/families, as well as students who receive benefits that require coordination through the OSFA. The OSFA currently serves approximately 70% of the student body. This includes federal and financial assistance, Veterans educational benefits, all tuition waivers, all scholarships, all institutional aid and all non-institutional aid. Typical office contact is 35,000 calls and 13,500 visits.
The major functions of the department include:
Management of funds exceeding $122 million
Receiving and/or processing aid applications from approximately 19,000 students each year (this includes all admitted students- some do not matriculate)
Monitoring records and procedures for compliance with applicable federal and state laws and regulations and NCAA athletics rules
Providing federal, state, and donor reports, and providing general financial aid advising and counseling to current and prospective students and their family.
Due to the national financial aid processing and delivery system, admission decision notification, and timing of orientation/billing, the heavier portions of the work are concentrated during March through July, and the first two weeks of each semester.
PLEASENOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application.
This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.
About The University of North Carolina at Wilmington
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.UNCW has been part of the University of North Carolina System since 1969.