Student Advisor/Program Manager-Healthcare Program
University of California, San Diego
Location: La Jolla, California
Internal Number: 112754
UCSD Layoff from Career Appointment: Apply by 11/04/21 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 11/15/21. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Please submit a cover letter for a complete application.
This position will remain open until a suitable candidate is identified.
The Division of Extended Studies (DES) at UC San Diego is fully self-supporting, operating year-round (12 months of active instruction) with a budget of $47 million annually in primarily fee income. The unit has over 200 career employees, including academic, management, staff and executive, as well as represented and non-represented positions. Many casual or contract employees and student workers also serve in the organization. In addition, DES employs more than 1,000 active by-agreement instructors.
DES operates in 200,000 square feet of managed space, including a large off-campus classroom facility. The unit maintains a robust online learning platform, operating 24/7 with webcasting and video-conferencing capability. DES also has a strong web presence with e-commerce operating 24/7. There are over 60,000 enrollment transactions annually; 35,000 outreach certification transactions and 25,000 service transactions. DES supports a robust network of representatives, agents, and students (both residential and online) around the globe. Along with all of this, DES operates two television stations, a variety of public lecture programs and is active in federal, state, local, and private research and technical assistance programs and activities.
As of Fall 2020, the University has assumed ownership of a major downtown center for which DES is taking full financial and programming responsibility. The 66,000-square-foot building will support a rich mix of campus-based and community programs reflecting the teaching, research and public service mission of UC San Diego: classroom instruction, continuing education, arts and cultural performances, civic events and collaborative community projects.
The Extension Student Advisor/Program Manger- Healthcare Programs will provide professional services to students by working independently with campus academic departments. Reviews eligibility for admission and advises applicants regarding deficiencies. Advises students regarding available classes, tailoring advice to each student's unique situation and educational goals. Recommends solutions to students regarding progression to program completion. Advises students regarding conduct or academic integrity or related issues; enforces policies of the university and of the program. Advises students on individualized career plans and counsels students process. Actively engages program alumni to sustain productive relationships for the program and future students. The Student Advisor/Program Manager will advise and resolve student services-related issues on the full range of academic issues inherent within the organization. May assist students in applying to graduate schools or follow-on programs. Recommends program advisors from industry and academia. Advises instructors and management on a variety of student issues. Works with the department's leadership to recommend changes to policies, practices, and procedures.
The Student Advisor/Program Manager independently manages the planning, scheduling, and delivery of courses and workshops. Responds to complex programmatic issues that justify changes in program format or design. Recruits instructors, advises students and instructors, plans promotional efforts, evaluates courses, and responds to complex programmatic issues. Develops outlines for new course curricula and course updates. In conjunction with program directors and other stakeholders, participates in strategic planning and development of student recruitment plans. Actively establishes and maintains productive relationships with existing and potential clients. Develops and monitors budgets.
Incumbent must be available for occasional evenings / weekends and may be required to attend conferences / programs both locally and out-of-town, as requested. Some overtime during peak periods may be required.
Knowledge of healthcare career pathways and experience working with the educational needs to support students seeking to complete required prerequisites necessary for admissions, specifically in health sciences and post baccalaureate/graduate programs.
Working knowledge of advising and counseling techni
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.