The Executive Director is responsible for closely collaborating with faculty academic advisors and professional advising staff to provide vision and leadership to the university advising community, which includes all aspects of student-centered undergraduate advising from first-time enrollment to degree attainment. The Executive Director is responsible for the development, coordination, facilitation and integration of outcome driven efforts in campus-wide academic advising that support student success (e.g., retention, persistence, thriving, and graduation). This role supervises the Advising Software Owner Position and advising staff for pre-majors and first-year declared majors in the AddRan College of Liberal Arts, in addition, to providing coordinated support and training for the broader campus-wide academic advising community, providing advocacy and leadership in the review of best practices in academic advising.
Duties & Essential Job Functions:
1. Provides supervision and leadership for flagship Academic Advising Office in the AddRan College of Liberal Arts, developing a shared vision, strategic plan and measurable productivity standards, expectations and goals and outcomes for the office, while serving as the campus expert on academic advising. 2. Provides supervision to the Advising Software Owner position, who is responsible for leading the integration of technology tools to support excellence in academic advising and other student success initiatives. 3. Convenes monthly campus-wide Academic Advisor meetings and manages the Academic Advising list-serve. 4. Convenes regular staff meetings, hires staff, conducts performance appraisals and monitors staff performance of the flagship Academic Advising Office. 5. Collaborates with approximately 25 professional academic advisors and faculty advisors across campus, providing supplemental supervision to advisors and collaborating with Associate Deans of all undergraduate programs. 6. Designs and implements effective and ongoing training programs for academic advisors (both professional advisors and faculty advisors) to ensure outstanding and consistent academic advising services to students. 7. Enhances the undergraduate campus life experience by developing and monitoring programs that are focused on academic progress, retention, and success. 8. Responsible for quality, consistency, assessment and continuous improvement of advising and adherence to University policies and procedures in the Academic Advising Office; participates in Undergraduate Council Meetings. 9. Directs, manages and organizes advising for new students by coordinating staff and support for Orientation advising; developing orientation programs and advising activities; assisting students with the advising and enrollment/registration process. Plans, organizes advising schedule, hires summer advisors and oversees first year and transfer orientations held during summer months and January; solves related problems in a timely manner to optimize opportunities for student success. 10. Represents the Academic Advising Office on campus committees, providing information and professional expertise related to academic advising; represents the University to a variety of professional organizations by attending meetings and actively participating in professional activities; engages in professional development. 11. Oversees the University’s College 101 GPA recovery and mentoring program for first year and new transfer students who score below 2.0 GPA during their first semester at TCU. 12. Creates and administers the Academic Advising Office budget with excellent financial stewardship of resources and according to University policies. 13. Responsible for maintaining academic advising proficiency by advising an appropriate caseload each semester which involves assessing students’ curricular needs and opportunities and assisting them with course selection. 14. Performs other related duties as assigned.
Required Education & Experience:
• Master’s Degree in advising, higher education administration, counseling or related field. • 5 years of demonstrated experience in academic advising in a college or university setting. • 3 years of experience using a campus-wide digital platform for Academic Advising for academic advising and early alert notifications and follow up, such as EAB, Stellic or Civitas, experience can run concurrent. • Experience in program planning and management. • Supervisory experience.
Preferred Education & Experience:
• Doctoral degree. • Experience implementing and managing a campus-wide digital platform for Academic Advising, early alert notifications and follow up such as Starfish, EAB or Civitas. • Experience with the Council for the Advancement of Standards in Higher Education and implementing best practices.
• Knowledge of FERPA. • Knowledge of Academic Advising Core Competencies. • Knowledge of the developmental stages of post-secondary students. • Knowledge of factors related to student success. • Skill in oral and written communication. • Skill in analytical, critical thinking and organization. • Skill in interpersonal communication. • Ability to utilize data relevant to the goals of the position to promote student success. • Ability to work independently, prioritize tasks, organize work and meet deadlines in a fast-paced, time sensitive environment. • Ability to build and maintain strong relationships with leadership, management, students, parents, faculty and staff through a consultative, collaborative and active problem-solving approach. • Ability to apply, analyze and synthesize the conceptual, informational, and relational framework for the Academic Advising Core Competencies.
Physical Requirements (With or Without Accommodations):
• Visual acuity to read information from computer screens, forms and other printed materials and information. • Able to speak (enunciate) clearly in conversation and general communication. • Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. • Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. • Lifting and moving objects and equipment up to 10 lbs.
• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours. • This role is an on campus, in-person position. • There are no harmful environmental conditions present for this job. • The noise level in this work environment is usually moderate.
As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.
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