Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.
Cloud DevOps Senior Manager - DAS Project Omnia
Location: Hermitage/Nashville, TN or Tampa, FL
Work you'll do
The DevOps group is responsible for delivering DevOps services which accelerate the delivery of both revenue-generating and internal applications. We support software development while applying strategic and approved practices which streamline and fully automate the release management pipeline.
We are developing and supporting innovative solutions that leverage the latest technologies in open source and the cloud and are building a team of top-notch DevOps Engineers to create our next generation platforms.
You will work in an environment that embraces DevOps philosophies to empower the implementation of tools and processes which enable the following: rapid development and deployment of software, continuous integration/delivery, automated quality checks, and operational metrics that can be consumed by development and product teams.
DevOps manages the application lifecycle management (ALM) tools that underpin all DevOps services and enable an efficient hybrid business/IT software delivery model. In your role as a Cloud DevOps Senior Manager, you will be responsible for the selection and implementation of tools and processes which enable rapid development and deployment of software. Your mission is to embrace continuous integration/deployment in a delivery pipeline that will perform automated quality checks, deploy cloud infrastructure and applications quickly, and provide operational metrics that can be consumed by development teams. An ideal candidate for this role will have a blend of development and operational experience that provides them with a good understanding of the developers they are working with, while also balancing customer satisfaction and maintaining critical systems uptime.
In addition, the individual will be expected to:
Lead a global team of DevOps Engineers responsible for delivering and maintaining multiple applications within your portfolio
Prioritize commitments and deliverables across several applications within your portfolio
Engineer and implement solutions and provide recommendations for continuous improvement for the services provided
Present regular status updates and provide cross training to other DevOps team members
Collaborate with application teams and DevOps leadership to ensure your portfolio is appropriately staffed
Establish an automated DevOps release management pipeline which delivers tooling for next generation application development efforts and on-going production operations. Cultivate a Continuous Integration/Continuous Delivery mind set.
Ensure development teams are provided a full set of DevOps ALM tools by leading the establishment of the right tooling and processes that will result in a fully automated release management pipeline to include: the Automated build process, environment setups, testing scripts, deployments, and production operational metrics/debugging information (to target developers).
Partner with development and operations teams to develop practical automation solutions and custom modules. Troubleshoot automation issues and find practical solutions that move projects forward in a timely manner.
Be a trusted automation and tooling advisor for DevOps initiatives by providing objective, practical and relevant ideas, insights and advice.
Plan, organize, and control multiple responsibilities to achieve project objectives; technically guide projects through to completion. Ensure deliverables are completed within target timeframes and are consistently of high-quality.
Work with teams to bring continuous improvement to ALM processes and tools. Develop and own KPIs to ensure performance is measured against expected business outcomes.
And other responsibilities as required
Information Technology Services (ITS) helps power Deloitte's success. ITS is the engine that helps to drive Deloitte, which serves many of the world's largest organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
The ~2,200 professionals in ITS deliver services internally including:
Technology & Infrastructure
Application development and management
Relationship management group
For more information on ITS, you can visit our dedicated recruitment page at https://usrecruiting.deloitte.com/-its-recruiting-for-experienced-hires.
Deloitte Application Studios (DAS)
Deloitte Application Studios (DAS) is the internal software and applications development team responsible for delivering leading-edge technologies to Deloitte professionals. Their broad portfolio includes web and mobile productivity tools that empower our people to log expenses, enter timesheets, book travel and more, anywhere, anytime. DAS enables our client service professionals through a comprehensive suite of applications across the business lines. In addition to application delivery, DAS offers full-scale design services, a robust mobile portfolio, cutting-edge analytics, and innovative custom development.
Bachelor's degree in computer science, engineering, or related field, with 10 year's related experience as a DevOps or systems administrator/engineer in a 24x7 uptime environment.
Minimum of 7+ year's system administration and management experience.
Expert knowledge of system administration and security protocols for client/server environment deployed using Cloud based IaaS and PaaS solutions on Windows platforms.
Strong customer service skills, with the ability to manage multiple concurrent customer requests.
Solid understanding of software development life cycle, test driven development, continuous integration and continuous delivery
Solid understanding and experience working with high availability, high performance, multi-data center systems and hybrid cloud environments
Strong ability to troubleshoot complex issues ranging from system resources to application stack traces
Experience with containerization and orchestration of web services.
Experience with Git version control systems
Experience in development with scripting languages, preferably PowerShell and/or Bash
Preferred experience supporting the following Datastores/Databases: MS-SQL server, MySQL, MongoDB, PostgreSQL
Working knowledge of related technologies including encryption, IPsec, VLANs, VPNs, routing, firewalls, proxy services, LAN/WAN connectivity
Experience with Azure cloud IaaS and PaaS solutions
Strong hardware and software diagnostic skills
Project and system planning experience is essential
Ability to multitask and work in a dynamic, fast-paced environment with rapid technology changes and complex customer requirements.
Experience working in an agile development team which requires the database design and architecture to adapt to changing business needs.
Strong analytical and problem-solving skills, comfortable in a transactional high-volume, high availability production environment.
Ability to build solid relationships with team members and co-workers, possessing the desire to work in a team environment and provide benefit to the team as a whole.
Possess strong communication and presentation skills, including both written and verbal.
Self-reliant, self-motivated with a "can do" attitude.
Commitment to quality, accuracy, and reliability of services provided.
Ability to produce and maintain accurate documentation and operational reports.
Desire to grow and develop new skillsets, becoming involved with new technologies.
Experience with MS-Office products to build presentations using Word, Excel, and PowerPoint.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Travel up to 5% (While 5% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.