The academic advisor is responsible for providing a full range of academic advising services towards supporting the academic progression and well-being of Medical Laboratory Sciences (MLS) and Occupational Therapy (OT) students. Services include direct consultation and referral contacts with students as well as collaborative efforts with staff and faculty charged with ensuring students make satisfactory academic progress. This position makes significant contributions toward program development and operations through collaboration with various faculty and staff. The incumbent has the expertise to recommend and implement solutions and best practices for complex programs. Working both independently and with a team is essential to creating a positive and seamless student experience. This position assists with admissions and recruitment efforts for the MLS and OT programs, including administration of all admissions policies and procedures under the supervision of the Director of Student Services. Some regional travel is required. A valid driver’s license is required.
Duties and Responsibilities Advising and Student Support 65% •Provide individualized student support and advising by applying a thorough knowledge of curriculum, requirements, policies, institutional history, climate, and academic planning skills. •Work in close partnership and maintain regular communication with faculty and program directors to ensure seamless application and clarity of policies to student advising •Meet individually with students during drop-in hours or by appointment as they explore program admission, make progress post admission, and prepare for program completion •Coordinate open communication plans for currently enrolled students to keep them informed of program updates, services available, student activities, etc. •Co-plan and help facilitate orientation events including transfer and major orientation for the MLS and OT program •Create a welcoming and supportive environment for students to seek support and develop goals •Use APAS, PeopleSoft, APLUS, Grad Planner, and other databases to complete advising responsibilities and keep accurate, up-to-date advising notes •Initiate regular updating and/or development of informational advising materials to incorporate new initiatives, program changes, and/or to better meet student needs •Advise MLS and OT students as needed using appropriate advising practices/theories, particularly those related to equity, diversity, and inclusion •Empower students to access University resources as needed (financial aid, student insurance, health & wellness, Disability Resource Center, etc.) •Monitor year round undergraduate and graduate records to verify sufficient progress toward degree and intervene, advise, and recommend alternative solutions to barriers and difficulties if necessary; assist students with Leave of Absence process when needed •Complete final APAS, GPAS, and/or clearance checks for students finishing their degrees to ensure compliance with university policy •Coordinate the scholarship process with CAHP Business Manager and program Scholarship Chairs •Manage the dismissal process for students who are no longer eligible to continue program enrollment, including the appeal processes •Engage with other academic advisors at the University for networking and developing best practice advising skills and abilities •Collaborate with other University units to ensure accurate advising about admission/transfer to CAHP programs •Maintain active involvement with students at the Rochester location by periodic travel to the site and providing advising and programming support online •Oversee readmission requests for returning MLS and OT students seeking degree completion (assessing remaining coursework needed, consulting with faculty, advising and or assisting with student account reactivation/readmission processes, etc.) •Coordinate petition processes for MLS and OT students (transfer credits, time limit extension requests, etc.)
Recruitment and Admissions 15% Assist the Admission and Recruitment Specialist with the following: • Maintain progressive recruitment and advising practices that increase equity and access for marginalized groups • Act as a back up in respond to inquiries for information/assistance via phone and email • Assist with career and application information sessions • Assist with transcript reviews for potential students • Complete program specific prerequisite course reviews for prospective students and advise as needed • Assist in the preparation and coordination of applications for faculty/committee review • Participate in recruiting events
Program Development, Management, and Support 20% • Serve as a liaison with numerous departments and programs, serve on department, school wide and University-wide committees and groups; contribute to advising and student service program needs. • Participate in student services and administrative planning, shared management of processes and workflow related to Student Services programs • Share and manage the dissemination of curriculum and schedule updates and changes, department initiatives and events, and other major related information with university advising, pipeline programs, and other stakeholders. • Be a resource for faculty and other advisers regarding undergraduate and graduate University policies • Advise Faculty on the implications for students related to program development and/or changes to curriculum • Supervise student workers as needed • Work closely with CAHP Alumni and Development team to link students with their initiatives and programs. • Annually review program information (electronic, web, and print) to ensure accuracy •Engage in scholarly or creative activities in areas such as advising, retention, curricular materials development, evaluative studies, service delivery, equity, and diversity • Assist in the annual review/development of policies, procedures, and systems to promote efficiency and quality of service to students and the programs
Other duties as assigned
The University of Minnesota offers a comprehensive benefits package including:
Competitive wages, paid holidays, vacation and sick leave
Low cost medical, dental, and pharmacy plans
Health care and dependent daycare flexible spending accounts
Required Qualifications •Master’s degree in a student services area or equivalent plus at least one year of related experience in higher education •Demonstrated commitment to work effectively with diverse student populations •Student services/advising experience within an education setting •Experience developing, organizing and coordinating student-related programs and events, for both current and prospective students •Proficiency in computer skills including Google Suites, Microsoft Office, and Database Software •Experience working in a collaborative and cooperative team setting •Independent personal and project time management and organizational skills •Ability to work occasional evenings and weekends •Demonstrated excellence in oral and written communication skills •Ability to multi-task and display strong attention to detail and problem solving skills
Preferred Requirements: •Three or more years’ related work experience in higher education •Technological competence related to student support services (e.g. PeopleSoft) •Experience creating and interpreting policies/procedures and communicating these to various constituents •Experience creating content and strategy for marketing and communication-related projects, specifically those for recruitment purposes •Experience with conflict management and/or student counseling
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.