$1,000 Hiring Bonus ($500 paid out after 30 days and after 6 months)
In a career as a Crisis Counselor with the Boys Town National Hotline, you have the opportunity to bring forward your passion of helping other people. Sometimes, a friendly, nonjudgmental voice can be the difference between utter despair and a glimmer of hope. Hope is exactly what thousands of people each year find when they call the Boys Town National Hotline. You would make an impact by addressing issues ranging from bullying and family problems to substance abuse and suicidal thoughts.
Schedule : Part-Time hours- 16-20 hours per week. All schedules will include working 1 weekend shift.
Determines urgency and nature of contact and provides appropriate short term crisis counseling or resource information, problem solving techniques, and advice.
Assesses immediate and long term safety of the client to determine further actions; utilizes professional judgment to respond appropriately to situational needs.
Assesses need of each client through basic counseling techniques such as questioning, paraphrasing, and reflective listening; follows questioning guidelines and pays attention to what the client is and is not saying.
Remains calm and objective during life-threatening situations, enlists support of senior staff as needed for difficult calls, and makes joint decisions about further action.
Provides helpful information to clients, including parenting skills and problem solving, and walks client through steps so client arrives at a solution.
Utilizes internal database to access local service referrals for clients.
Follows established procedures in handling each category of request and utilizes judgment within each situation.
Provides referrals to clients whose needs are not within the scope of services.
Documents details and information given within the course of the contact and provides reports as needed.
Responds to Helpline overflow contacts transferring to appropriate departments as necessary.
Bachelor's degree in Social or Behavioral Sciences is preferred. NOTE: Education and experience requirements may be higher based on contract requirements.
Previous crisis intervention or hotline experience preferred.
High level of interpersonal, critical thinking, and problem solving skills.
Computer skills in Microsoft Office, or other related programs, and web-based or other electronic communication formats.
Ability to communicate verbally and in writing in an articulate, professional manner while maintaining necessary degree of confidentiality and appropriate content.
About Boys Town Nebraska:
A National Historic Landmark since 1985, the Village of Boys Town is now the only National Historic Landmark District in Nebraska. At any given time, about 400 boys and girls live in the Village, receiving care and guidance for a wide range of behavioral, emotional and academic issues. When Father Edward J. Flanagan purchased the Overlook Farm in 1921, it became the new, permanent site of Boys Town. Over the decades that followed, schools, churches and homes were built, and tens of thousands of young lives were transformed.
Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we offer an array of competitive and attractive benefit options. Unique perks to Boys Town employees and their families include free visits to Boys Town Physicians, free prescriptions, tuition assistance, access to the campus Field House, parenting resources from our experts and advancement opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.
Date Posted: October 20, 2021
This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.
Since the opening of Boys Town National Research Hospital in 1977, the hospital has been internationally recognized as a leader in clinical and research programs focusing on childhood deafness, visual impairment and related communication disorders. We have developed national medical programs that are now instituted in hospitals and clinics across the country.
Today, the hospital offers a broad range of clinical services, including ear, nose and throat services at the Boys Town Ear, Nose and Throat Institute, general pediatric care with Boys Town Pediatrics, and orthopaedic, internal medicine, pediatric gastroenterology, allergy, asthma, pediatric pulmonology, behavioral health, audiological and ophthalmologic care.
The hospital has expanded to offer surgical and clinical services at two Omaha locations: 555 North 30th Street in Omaha and 14000 Hospital Road on the campus of Boys Town, Nebraska.
Boys Town National Research Hospital has assembled national leaders in research who are making important contributions in the areas of genetics, hearing, language, vision and speech disorders. Applying these findings with new technologies, distance learning and the exploration of ne...w research frontiers, the opportunities for new medical diagnoses, evaluation and treatment discoveries are endless.
Accredited by The Joint Commission, Boys Town National Research Hospital is dedicated to providing leading edge clinical care, pioneering translational research and improving the lives of children and their families through applied technology and educational outreach programs. The hospital annually serves more than 40,000 children and families from across the United States.