Job Purpose: To lead the clinical operations of the Emory Pain Division, which includes the Emory Pain Center and its satellite locations and the Regional Anesthesia and Acute Pain Medicine (RAAPM) Service.
The Operations Chief will:
Aid and advise the Chair and Vice Chair for Clinical Affairs in all aspects of developing and maintaining the clinical operations of the Division
Serve as a liaison between the physicians and:
Pain Center leadership and staff
RN Advisors Team (Clinical Messaging Support)
Manage all aspects of the Divisions schedule
Create the Pain Faculty schedule including call assignments
Supervise the daily and call scheduling of the Pain Fellows, the Regional Anesthesia and Acute Pain Medicine (RAAPM) fellows and the residents who rotate on the chronic pain and RAAPM rotations
Ensure daily staffing matches the clinical needs of the service
Work with the Service Chief of RAAPM to ensure adequate staffing for the successful daily operations of the service
Annual reconciliation of assigned clinical, non-clinical and paid leave to allowed limits
Participate in yearly budget discussions regarding the clinical needs of the service
Work with the clinic manager on the daily operations of the Pain Center and its satellite locations
Hold regular meetings with the clinic manager/administrator to discuss the clinic operations and throughput and initiate process improvement measures as required
Ensure compliance with Emory Healthcare policies and standards
Create, establish and maintain clinical workflows for all services offered by the Pain Center
Collaborate with the clinic manager on patient access needs and education
Coordinate physician staffing schedules to ensure timely update of GE
Partner with Division Chief, clinic leadership and physicians to meet patient access metric targets established by PGP leadership including realized utilization, new patient access, and bump rate
Educate physicians on patient access updates or changes
Support the Divisions billing and documentation needs
Edit and maintain the Pain Division Quick Orders and Charges page to meet billing requirements
Edit and maintain the Pain Division note templates to ensure documentation includes all required fields
Partner with Division Chief to support billing compliance through education on proper documentation in consultation with the Departments Administrative Team
Represent the Division at meetings related to Clinical Operations, including
Committees dealing with updates/changes to physical plant/facilities
Committees dealing with readiness for inspections by accreditation bodies (e.g. CMS, TJC)
Meet regularly with the Pain Division Chief and the Service Chief of RAAPM
Contribute to the formulation of policy and strategy of the Department as requested by the Chair or Vice Chair for Clinical Affairs
Provide reports to the Office of the Chair and Vice Chair for Clinical Affairs when requested
Time allocation: The Operations Chief will receive a total of 20% non-clinical time to fulfill the requirements of the post at the discretion of the Chair.
Report: The Operations Chief reports to the Vice Chair for Clinical Affairs and will meet with the Chair, Vice Chair for Clinical Affairs, or their designee upon the request of either party.
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.
As the only health network in Georgia that brings together a full range of hospitals, clinics and local practices, Emory Healthcare is committed to providing patients and families with better, more collaborative care for all of their medical needs. The Emory Healthcare Network encompasses teams of providers at our locations across Georgia, including Emory University Hospital, Emory University Hospital Midtown, Emory University Orthopaedics & Spine Hospital and the Wesley Woods Center; Emory Saint Joseph's Hospital and Emory Johns Creek Hospital; Emory Clinic; and the Emory Healthcare Network physicians, ranging from primary to specialty care providers. Through our integrated, collaborative care network, we are dedicated to providing the standard of care that our patients expect and deserve. Our researchers are discovering what’s next in medicine, and our physicians and care teams are putting that research to use to improve the health of our community today. From our experts at the Winship Cancer Institute of Emory University, the state’s ONLY National Cancer Institute-designated cancer center, to the specialists at our Orthopaedics & Spine Center and our network of hundreds of primary care physicians, our team is 17,000 strong and committed to the health of our community.