What does a great Technical Consultant, Advisor do?
The Client Solutions Consultant will help develop processes and metrics for the solution consultant role and driving accountability while providing support to the Output Solutions Senior Product Leader including participation in strategy and vision, metrics and reporting, and other duties as assigned.
As a Technical Consultant, you can look forward to:
Work closely with the Sales and Professional Services team to provide full assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives, including standard and customized on-site and remote presentations and demonstrations
Work closely with the Project Management Office to ensure alignment with the portfolio of implementations to produce reasonable expectations for delivery dates.
Partner with Output Solutions Sales Executives and Product Management to provide thought leadership to align the right solution to exactly meet the needs of the client.
Partner with Sales, Product Management and Professional Services to produce Proof of Concept solutions as part of sales strategy execution.
Contribute to the development and delivery of outbound demand generation.
Illustrate the value of the Output Solutions product portfolio to prospects in a compelling manner.
Responsible for aligning the Output Solutions product portfolio capabilities (products and services) with client business requirements through a professional and ethical business approach which endorses Fiserv's values.
Participate in the development & completion of submitted RFI/RFP documents, bid coordination, prospect qualification, discovery and requirements gathering, product demonstrations, technical discussions, and design solution proposals.
Promote and support sales opportunities into existing Fiserv accounts and help to ensure that customers are successful in their objectives and remain reference-able for Fiserv.
Adhere to solution selling techniques in line with the Fiserv Way of Selling tools and methods.
Represent Fiserv at Trade Show events and conferences to increase brand and solution visibility (company booth, panel discussions, industry speaker, etc.).
Develop credibility and confidence with prospects through the sales lifecycle through the demonstration of expertise and strong engagement skills.
Coordinate with Product Management and Development to ensure that the necessary environments and the most current demonstrable product release is available for use.
Develop demonstration strategies to promote strategic features and capitalize on customer and market driven value propositions.
Responsible for staying abreast of product roadmap and maintaining ability to effectively communicate roadmap to prospects and clients in support of business opportunities.
Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, etc.
Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors.
Responsible for providing feedback from the market to Product Management and Development regarding products including identification of gaps between product functionality and market/customer demands.
Basic Qualifications for Consideration:
Minimum of 5 years experience with financial institutions or technology vendors servicing financial institutions (e.g. - wholesale banking, investment management and brokerage services along with related Software experience) with a focus on content management.
Possesses at least 5 years experience in sales, pre-sales or implementation of software solutions.
We will ensure that individuals with disabilities areprovidedreasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren't thinking about "financial services". But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE(tm) 500 company and one of FORTUNE Magazine World's Most Admired Companies for theeighthconsecutive year, we are committed to excellence and purposeful innovation.
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
Fiserv is an Equal Employment Opportunity Employer, and it is the Company's policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long asthe individualis able toperform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.
Fiserv is a global leader in financial services technology solutions. We're helping more than 12,000 clients worldwide create and deliver experiences for a digital world that's always on. Solutions that enable today's consumer to move and manage money with ease, speed and convenience. At the point of thought.