Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email: [email protected]
Job Summary Under limited supervision, responsible for the relationship management and administration of assigned Personal Trust accounts, as well as other types of Trust Department accounts as assigned. Responsible for the development and expansion of low and high level relationships for existing high net worth clients leading to the growth of assets and revenues under their administration through successful account retention and sales to both existing and new customers. Responsible for providing sophisticated wealth planning perspectives and solutions, acting as an expert and consultant for internal partners and profiling for cross-selling opportunities. Should be confident in the development of independent new business with existing clients and external prospects. In addition, should have a strong background and focus related to internal policies and procedures, compliance initiatives and projects and general regulatory changes impacting the Personal Trust business line.
Strong listening and questioning skills in order to provide advice and consult with clients concerning a broad range of financial planning areas including advanced estate and generation planning, retirement planning, investment management, charitable planning and risk management.
Perform administrative duties of assigned accounts including reviewing client correspondence and processing requests for information, scheduling of appointments, recording client contacts, approving bills, processing discretionary payment requests, reviewing and coordinating investment cash flow needs with the investment officer.
Ensure compliance with policies and procedures related to all aspects of the position and keep informed of new legal, regulatory, and tax developments.
Profile existing customer base for additional financial service needs in order to identify cross-selling opportunities through referrals to internal partners within and/or outside of Wealth Management and Institutional Services.
Review and analyze legal documents including revocable and irrevocable trusts, wills, real estate, agency agreements, and custody agreements to determine effective administration and compliance with documented provisions.
Participate in project and working group as well as committees within the organization in order to drive policy and procedural changes in order to improve risk mitigation and work flow efficiency.
Independently or in collaboration with other partners, create and/or coordinate specific sales proposals to generate new business. In addition, can build and expand referral source opportunities both internally and externally.
Potentially supervise the activities and development of assigned Administrative Assistants or Officers to ensure customer service standards are met.
Participate in community and business functions/groups to ensure a positive image for the bank within the region's marketplace. Establish professional network within the community.
Bachelor's Degree or equivalent combination of education and experience Business, Finance, Accounting Required
2-4 years Personal Trust relationship management or related financial services experience Required
2-4 years Complexity of relationships and accounts varies from low to high depending upon level and experience.Past track record relationship management retention and deep selling success.Strong knowledge of other bank business line product and success in identifying client needs and making referral to other bank products to address those needs.Demonstrated relationship management and client retention success within the financial services/trust industry.Strong record of compliance with, and understanding of, regulatory requirements.Business development skills/experience and proven success in generating additional business from existing client base.Past experience with and demonstrated success in creating and developing both internal and external referral network.Past track record of sales and client management success. Required
Licenses and Certifications
CFP-Certified Financial Planner by start date, Preferred
CTFA-Certified Trust and Financial Advisor by start date, Preferred
CWS-Certified Wealth Strategist within 2 years, Preferred
Must have access to reliable transportation and the ability to lawfully drive self, if applicable. , Required
Compliance Statement Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated's anonymous Ethics Hotline.
Associated Bank is committed to working diligently with any colleague who needs an accommodation perform the essential functions of the job. Please contact the Leaves & Accommodations office to request an accommodation.
Associated Banc-Corp (NYSE: ASB) has total assets of $34 billion and is Wisconsin’s largest bank holding company. Headquartered in Green Bay, Wisconsin, Associated is a leading Midwest banking franchise, offering a full range of financial products and services from more than 220 banking locations serving more than 120 communities throughout Wisconsin, Illinois and Minnesota, and commercial financial services in Indiana, Michigan, Missouri, Ohio and Texas. Associated Bank, N.A. is an Equal Housing Lender, Equal Opportunity Lender and Member FDIC. More information about Associated Banc-Corp is available at www.associatedbank.com.