Assistant Director of Admissions - University of Saint Joseph
University of Saint Joseph
Location: West Hartford, Connecticut
Internal Number: 138131
Location: West Hartford, CT Category: Staff Posted On: Thu Oct 14 2021 Job Description:
This position serves as an admissions recruiter and counselor for first year, transfer, and/or graduate populations. Admissions recruitment, counseling, and outreach are all significant functions of this position. The incumbent will have the capability to learn and implement enrollment management best practices, office operations, University product knowledge, and effective sales and service techniques. This position requires an individual with a friendly, engaging personality who is enthusiastic, has a positive attitude and a passion for the work. The candidate must also be customer service-oriented, with persistence, commitment, and the ability to motivate others.
Responsibilities (Include but are not limited to)
Effectively manage a recruitment territory or recruitment plan by analyzing data to determine effective recruitment strategies for target market. Meet goals and objectives for recruitment and new student enrollment. Identify and cultivate relationships with internal and external constituencies.
Supports the Director of Admissions in achieving undergraduate, graduate, part-time, and international student enrollment goals
Serves as a liaison between the Office of Admissions and other University departments, works collaboratively and strategically with other units within Enrollment Management, develops and run reports for University departments that support recruitment efforts, and serves on University committees as assigned
Oversee planning, registration, and assignment of recruitment travel
Assist with the planning and execution of admissions events including but not limited to Open House, Admitted Student Day, New Student Orientation, and Blue Jay Welcome Weekend
Represent the University and conduct outreach both on-campus and off-campus to prospective students, parents, secondary and independent school counselors, community college counselors, and other individuals or organizations involved in the college and graduate school selection process.
Assist with the review and implementation of Slate processes that impact student recruitment, including webinars, individual counseling appointments, and personal admission tours
Counsel prospective students on the admission process and opportunities at the University. One-on-one admission counseling to diverse populations is an important responsibility of this position. Admissions counseling occurs primarily in person on campus and at high school, community college, and other location visits and college fairs and graduate school recruitment events and also through telephone calls, emails, and texts.
Create and maintain admissions reports for student athletes and distribute to coaches and athletic staff on regular basis. Meet with the Director of Athletics and athletic coaches on weekly basis to discuss student athlete applicants and new student athlete enrollment goals/progress toward goals.
Accurately and enthusiastically articulates information about the University and its programs, admissions criteria, financial aid, and student life. Assess individual student needs and develop tactics to provide students with essential information.
Successfully move students through the admissions funnel, evaluate applications, process admissions materials, make recommendations regarding admissions and scholarship on behalf of the University, and capture all information accurately into USJ's database.
Performs other related duties as assigned, which may include the following assignments:
providing administrative assistance/support to the Vice President for Enrollment Management (VPEM) and Director of Admissions on projects related to the recruitment, admission, and enrollment of a diverse, talented student body; or
working directly with target populations such as first-year, transfer, international, student athletes, part-time or under-represented undergraduate students or with graduate students and faculty program directors; or
managing the social media accounts for the Office of Admissions
Prior experience in admissions or higher education preferred.
Prior experience in sales or customer service in a fast-paced environment preferred.
Must have a valid driver's license and the ability to travel using a personal and/or rental car for recruiting purposes.
Engaging personality, friendliness, enthusiasm, sense of humor, positive attitude, persistence, and passion for the work.
Well-organized, accurate, effective, and creative multi-tasker, time-manager, problem solver, and "people person" who is also customer service-oriented and pays attention to detail, is able to prioritize and manage complex projects and priorities, and works with a sense of urgency.
Able to function independently while operating effectively within a team in a fast-paced, customer service environment with patience; flexibility; a positive attitude; and strong organizational, file management, analytical, decision-making, interpersonal, diplomatic, negotiation, leadership, sales, and customer service skills.
Able to prioritize, balance, and manage a high volume of work and complex projects and initiatives.
Proficient computer skills, including working with Windows, Microsoft Office Suite, the Internet, and other programs as needed. Familiarity with specific applications used by the University and the Office of Admissions a plus.
Excellent oral and written communication skills and the ability to communicate and to work comfortably with students, colleagues, and internal and external constituents, including diverse populations
Professional, courteous demeanor and appearance and the ability to work professionally with students, faculty, staff, and administration and to professionally represent the University to the public.
Demonstrated ability to recognize and appropriately handle matters of a confidential nature.
Cultural competency to work with diverse student and/or employee population
Commitment to the mission of the University of Saint Joseph
Physical ability to perform the essential functions of the position, with or without reasonable accommodation.*
*Standard office environment. Evening and weekend hours may be required on a regular basis, particularly during periods of high activity. Ability to travel and attend off-site events is required.
The anticipated salary range for this position is $41,500 to $46,000. The final offer will be based on the successful candidate's qualifications and experience.
Please note that University of Saint Joseph has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and the students we support. As a conditions of employment, employees are required to be fully vaccinated for COVID-19, unless an exemption is approved for medical or religious reasons or as otherwise required by law.
The University of Saint Joseph believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from different socioeconomic backgrounds, women, LGBTQ+ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
The University of Saint Joseph, founded by the Sisters of Mercy in the Catholic tradition, provides a rigorous liberal arts and professional education for a diverse student population in an inclusive environment that encourages strong ethical values, personal integrity, and a sense of responsibility to the needs of society.At University of Saint Joseph, our mission statement profoundly resonates with our faculty and staff and serves as the foundation upon which our employment policy is built.We seek to attract, develop and retain individuals who are committed to our mission. We are committed to providing an environment where diverse talents, perspectives, experiences and contributions are recognized, and one that promotes the "growth of the whole person" with resources that enable employees to meet professional and personal life needs.