Mount Saint Mary's is the only women's university in Los Angeles and one of the most diverse in the nation. The University is known nationally for its research on gender equity, its innovative health and science programs, and its commitment to community service. As a leading liberal arts institution, Mount Saint Mary's provides year-round, flexible and online programs at the undergraduate and graduate level. Weekend, evening and graduate programs are offered to both women and men. Mount alums are engaged, active, global citizens who use their knowledge and skills to better themselves, their communities and the world. www.msmu.edu
Mount Saint Mary's University is an equal opportunity employer. The University is thoroughly committed both to providing equal employment opportunities for all job applicants and employees, and to providing a work environment that is free from harassment, discrimination and retaliation. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Applicants must be able to provide proof of eligibility to work in the United States. The University will not assist applicants with any visa matters. A background check will be required. Applicants must also provide proof of COVID-19 vaccination of condition of employment.
The Academic Advisor position at the Doheny campus serves a critical function in ensuring that the Advisement Department is able to provide remarkable service to students, faculty and staff. The department is responsible for the academic advising of around 60% of the incoming traditional undergraduate class annually. This advisor position provides comprehensive academic advising for newly admitted and current student populations at the Doheny campus. The Academic Advisor collaborates and guides students in establishing attainable goals regarding course and major selection. The Academic Advisor also contributes to the Advisement Department building of student programming each semester. The position contributes to the department-wide development of resources to facilitate advisors in delivering excellent advising services, designed to meet the advising needs of students across various majors. The position addresses individual and unique student concerns to ensure the overall success of the student's educational, holistic experience. Additionally, the Academic Advisor must also understand the transferability of coursework of incoming students and the ability to provide accurate transfer credit information to the Mount community, prospective, and current MSMU students.
Advise assigned students and drop-ins on academic requirements, policies, and classes specific to their educational needs.
Maintains confidential student files and records, documenting all pertinent academic information within the college, upholding FERPA regulations.
Assist with student worker training and supervision.
Respond to student concerns/problems, and referring students to appropriate resources, including counseling services.
Maintain data and workflow in Perceptive Content, the document imaging system, using various screens.
Maintain data in Colleague, the student database system, using various screens.
Maintain data in Student Planning, the student planning, advising, and registration system.
Contributes to the development, creation, and delivery of student programming on major/minor exploration, general education, summer classes, transfer coursework, and other related topics.
Serve as resource for exploratory/undecided students.
Assist in department assessment processes including data collection and reporting.
Help maintain the Academic Advisement webpages with current information on programming, academic policies, and services available to students.
Process forms as needed including Transfer Credit Contestation and Transfer of Credit Clearance forms.
Assist with placement testing, including proctoring of exams.
Other Duties and Responsibilities:
Responsibilities includes working some nights and weekends.
Position includes occasional travel between Chalon and Doheny campuses.
Perform outreach and Advisement related activities as directed.
Perform other job-related duties, as assigned.
Understanding of academic policies and degree requirements in higher education.
Knowledge of fundamental concepts and theories used in advising.
Knowledge of the California Community College system preferred.
Understanding of higher education testing environment preferred.
Knowledge of Accuplacer, Avant, Colleague system, TES, Transferology, Perceptive Content, Canva or similar systems preferred.
Proficient in Microsoft Office, Word, Excel, Power Point, Outlook, Zoom, and Google docs.
Abilities and Skills:
Effectively organize, prioritize and handle multiple tasks to meet established deadlines.
Exercise sound judgment and decision-making.
Very analytical, detail-oriented and accurate.
Understanding and sensitivity to the needs of a small, private and diverse environment.
Customer service orientated.
Strong interpersonal, organizational and oral/written communication skills.
Ability to build rapport and work well with diverse populations.
Adheres to strict confidentiality and other ethical standards.
Ability to manage stress and be flexible in a changing, fast-paced environment.
Bachelor's degree required.
Minimum 2 to 5 years' experience in an academic setting, preferably in academic advisement. Experience with articulation agreements desired.
Work Location: Doheny Campus (Downtown Los Angeles)
Start Date: Immediately
Applications Deadline: Open until filled
The University is committed to recruiting and retaining a diverse student population and workforce as a reflection of our commitment to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of learning. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. We encourage people of all backgrounds to apply to be a student or to work for the University.
Mount Saint Mary's University is an independent, Catholic, liberal arts university which provides a values-based undergraduate education for women, as well as innovative programs for professional men and women on two historic campuses in Los Angeles. The Mount is the only Catholic university primarily for women in the Western United States. It is also nationally recognized for its academic programs, its culturally diverse student body, and its focus on preparing the next generation of citizen leaders.