This is a key role within the Talent Services organization. The ELE Manager will lead all requests and processes related to separation activities and work with the ELE Specialists and others to ensure all activities are completed in a timely manner. This role will interact with many leaders and teams within the organization to strengthen both the Separation and Transfer process. The role is focused on helping to create, build and implement effective, efficient, and consistent operational processes across organization by standardizing and leveraging process and technology improvements.
Manage and develop ELE Specialists in the US and USI: managing virtually, supporting career/life fit, coaching, mentoring and training.
Monitors work of the team and individuals, including teaming with USI to manage workloads
Counsel with business leaders and Talent Business Advisors to create a customer focused exit experience within the organization for both voluntary and involuntary separations.
Counsel with other related processes and groups to ensure interfaces and dependencies are as efficient as possible. Examples of stakeholders include, Payroll, Office of General Counsel, Records Management, Independence, ITS, Talent Relations and Confidentiality & Privacy.
Ensure process efficiency with key process owners, adding value through a combination of deep technical expertise and process/program/project ownership.
Define, manage and implement best practices related to process improvement across ELE.
Diagnose process problems or inefficiencies and help implement solutions.
Ensure that Service Level Agreements are complied with and all escalations are managed quickly and thoroughly.
Understand the Firms policies and procedures as it relates to separations and transfers.
Collaborate with OGC and Talent Relations on special initiatives.
POC for Transfers working with escalations within the business. Assisting team to diagnose process problems and inefficiencies to help implement solutions.
Takes part in and leads special projects as they arise
Performs other job-related duties as assigned
Microsoft Office; HR system experience
Minimum of 10 years Human Resource and Management experience.
Ability to manage complex projects with virtual teams
Creative problem-solving skills
Ability to handle difficult conversations in professional manner
Strong managerial skills
Ability to adapt to a changing environment and to approach challenges with positivity, creativity and resourcefulness
High degree of professionalism and integrity and ability to work in a highly confidential environment
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.