Are you an experienced, passionate pioneer in training, transformation, and technology? A solutions builder who wants to work in a collaborative environment with a strong company culture, without the extensive demands of travel? If so, consider an opportunity with our innovative and forward-thinking US Delivery Center (USDC).
At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective services with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL, and Gilbert, AZ.
Deloitte Consulting's Human Capital practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients' organizational results and impact by focusing on challenges at the intersection of business and people.
Interested? Learn more below:
Work you'll do
As a Training Design, Development and Delivery Senior Solution Specialist in the Organization Transformation practice of Deloitte's USDC Human Capital group, you will perform the following job responsibilities:
Align and support our core RICCE values (Respect, Inclusion, Community, Commitment and Excellence)
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word, MS Excel)
An understanding of the concepts used to design and develop Training and Implementation materials
Previous experience with a systems/technology implementation, focusing on systems training, technology adoption and change management techniques
Demonstrated interest in a profession in Human Capital work through internships, professional organizations, volunteer work, coursework, certifications, conference attendance, etc.
Experience leading teams, coaching, and mentoring team members
Work well with others in a team environment
Thrive in a dynamic environment with tight deadlines and changing priorities
Pay strong attention to detail, time management, and follow through
Demonstrate creativity, self-confidence, and flexibility
Exercises strong problem-solving skills with the ability to exercise mature judgement
Demonstrate ability to learn, apply and communicate business-related concepts and ideas
Demonstrate ability to manage ambiguity and apply problem-solving skills
Listen effectively and pay attention to detail
Maintain a high degree of integrity and professionalism
Keep abreast of Training design trends
Participate in presentations to other functional groups within the firm and engage in eminence-building activities within the practice
From our centers, we work with Deloitte consultants to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industries. Our centers house a multitude of specialists, ranging from systems designers, architects and integrators, to creative digital experts, to Cyber Risk and Human Capital professionals. All work together on diverse projects from advanced preconfigured solutions and methodologies, to brand-building and campaign management. We are a unique blend of skills and experiences, yet we underline the value of each individual, providing
customized career paths, fostering innovation and knowledge development with a focus on quality. The US Delivery Center supports a collaborative team culture where we work and live close to home with limited travel.
Completed Bachelor's degree in related field of study (business, management, human resources, instructional design, education, organizational behavior or psychology), or equivalent experience
Minimum 6+ years of professional experience in a training environment
Background in Adult Learning Principles, ADDIE, System Development Life Cycle (SDLC) and Authoring Tools (Captivate, Articulate, Camtasia, etc.)
Demonstrated training material design, development and delivery experience
Experience leading teams, coaching and mentoring team members
Excellent interpersonal, verbal, and written communications skills
Ability to think creatively and conceptually, with a passion for storytelling
Experience in the consulting or advisory fields
Ability to work independently and manage multiple assignments
Demonstrated ability to employ research and analytical thinking
Project management and workplan development experience
Proficiency in Microsoft Suite (Word, Excel, and PowerPoint)
Willingness to travel up to 10% of the time
Must be willing to live in or within a commutable distance to the Gilbert, AZ, Mechanicsburg, PA, or Lake Mary, FL delivery center(s)
Limited immigration sponsorship may be available
Master's Degree business, management, human resources, instructional design, education, organizational behavior or psychology
Cloud Experience (SAP, Oracle, Workday, etc.)
Experience with change management and communication strategies
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.