About Eastern Washington University: Eastern Washington University is a regional, comprehensive public university located in Cheney and Spokane, Washington, with programs offered throughout the state and online with an enrollment of over 12,000 students. Eastern is one of six state-funded four-year institutions of higher education in Washington reporting to its own Board of Trustees.
Easterns 300-acre main campus is located in Cheney, a community of 11,000 residents 16 miles southwest of the states second largest city, Spokane. Eastern also offers programs in downtown Spokane at the Brand new Catalyst building and on the Riverpoint Campus which is shared with Washington State University. Eastern also offers program throughout the state based on the needs of the community. Eastern offers an array of bachelors and masters degrees and one applied doctorate in physical therapy. EWU offers 135 fields of study, 9 masters degrees, 12 graduate certificates, 39 graduate programs, 1 educational specialist degree, and 1 applied doctorate to more than 10,000 enrolled students.
Job Summary: We are currently seeking skilled and team-oriented applicants for the following position: Student Success Advisor The Center for Academic Advising & Retention is recruiting for Student Success Advisors. This recruitment has the potential for multiple hires made from the pool of qualified applicants. The Center for Academic Advising & Retention supports and encourages student persistence, student degree completion, and the student connection to the resources that support persistence and degree completion. This is accomplished by assisting students with identifying long-term goals, developing academic plans and strategies for persistence and degree completion, and accessing University resources that support the individualized needs of each student. Operating from an Appreciative Advising philosophy, Student Success Advisors build and sustain ongoing educational relationships through proactive caseload management. A successful Student Success Advisor will have experience working with programs focused on developing grit, growth mindset, mental resilience or other persistence-based interventions. The Student Success Advisor will consult regularly with CAAR supervisors, university staff, and administration to maintain up-to-date awareness of university programs, information, technologies, and procedures; conduct group presentations/classes; and assist in planning and maintaining overall advising program. The Student Success Advisor will accomplish this by working in a collaborative environment as part of a team within CAAR. Eastern Washington University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Eastern Washington University is an affirmative action/equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged. The candidate selected for this position will be rewarded with competitive compensation and a comprehensive benefits package which includes highly subsidized health/dental plans, retirement plan with 100% university match, generous paid vacation and sick leave, 11 paid holidays (adjusted accordingly), tuition waiver benefit and more!
EWU expands opportunities for personal transformation through excellence in learning.
Masters degree (any field).
Two (2) years of experience in academic coaching, academic advising, or related field; working with groups and or individuals setting and completing goals, and encouraging persistence and resilience.
Work experience utilizing philosophy or theory-based practices to facilitate student success inside and outside of the classroom.
Demonstrated ability to work in a positive collaborative manner to build partnerships and work effectively as a contributing member of an advising team in a fast-paced, high-stress university/college system.
Demonstrated experience using computer technologies such as databases, internet, spreadsheets, tracking systems, and word processing.
Demonstrated ability to manage multiple projects and time while under pressure to meet deadlines.
Professional experience with programs that provide services to students from underrepresented and/or first generation populations.
Must successfully pass a criminal background check.
Demonstrated interest, ability and/or experience promoting cultural competency, universal accessibility, or diversity.
Masters degree in related fields such as adult education, academic advising, or academic coaching.
Professional teaching and advising experience of students in a college or university setting which includes a focus on advising, persistence, retention, or student success programs.
Fluency in a second language.
Other Skills and Abilities:
Attention to Detail
Job Duties: % of Time: 75 Responsibility / Duty:DIRECTSTUDENTSUPPORT:
Provide one-to-one advising to low, moderate and high risk student populations as assigned by the advising leadership team.
Assist students with developing their academic plans, consistent with their life, career, and educational goals, while ensuring steady progress towards graduation.
Determine student needs, identify types of academic problems/difficulties that individual students are experiencing, and refer them to appropriate services.
Build and sustain educational relationships with students that support student persistence, degree completion, and student/University connection.
Teach student success curriculum and programming through workshops, seminars and classes, which may include instruction in EWU academic policies and procedures, educational planning tools, career decisions, time management, study skills, and decision-making skills.
Collaborate with faculty to deliver First Year Experience curriculum and programming that infuses educational support methods and best practices to assist students in their academic and social preparedness and integration during the early part of their undergraduate careers.
Organize and host student success and retention focused events for students as directed by the leadership team.
Use technology to identify students in need of intervention and intervene as needed.
Proactively communicate with students assigned to the advising team.
Access, review, and maintain student records. Maintain privacy and confidentiality of all student information.
All other related duties as assigned.
Essential Function Indicator: Yes
% of Time: 25 Responsibility / Duty:ASSIST IN PLANNINGANDMAINTAINING OF OVERALLADVISINGPROGRAM:
Participate in student advising, persistence, and retention assessment efforts.
Collect, analyze, and report data for student populations as requested.
Review published research to maintain updated knowledge of programs, information, procedures, technologies, and best practices in advising and student retention.
Consult regularly and work collaboratively with university staff, and administration to maintain up-to-date awareness of university programs, information, technologies, and procedures.
Assist the academic advising leadership in developing procedures and programs as requested.
Assist in updating various office materials and presentations.
Attend staff and other informational meetings.
Provide back-up coverage of the department information desk and other satellite offices as directed by the supervisor.
Identify policies and procedures that adversely affect students and propose solutions.
All other related duties as assigned.
Essential Function Indicator: Yes
Conditions of Employment: This position, during the course of university employment will be involved in the receipt or, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
COVID-19/MMR Requirement: All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR and proof they are fully vaccinated against COVID-19 before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
This position is covered by the Public School Employees Collective Bargaining Agreement. Salary Information: The salary range for this position is $40,965 (minimum) up to $43,000. Where the hired candidate will begin within this range is dependent on education, experience and skills.
Posting Date: 09/07/2021 Open Until Further Notice: Yes Closing Date: Screening to Begin: 09/29/2021
Special Instructions to Applicants: Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.
EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
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Eastern Washington University is a regional, comprehensive public university located in Cheney, Washington. Home to over 12,000 students, Eastern offers more than 100 fields of studies, nine master’s degrees, one applied doctorate, one educational specialist degree, and 11 graduate certificates. The university offers an exceptional learning environment that offers hands-on, real-world learning opportunities. Eastern offers a comprehensive liberal arts curriculum, which prepares students to succeed in the competitive job market. Students at Eastern receive a traditional, yet unique college experience.