Advises students on degree programs and university resources by interpreting and communicating college objectives; preparing and monitoring degree plans; coordinating advising reports with the registrar’s office; serving as a liaison between the dean’s office and departments; providing alternate strategies for students; making referrals to other support services.
Advises students on progress toward degree completion by ensuring requirements are met; recommending a course of action for improvement; creating degree plans for students with a minimum of 60 hours or more; approve Change of Major forms; authorize students for more than 18 hours in a semester; authorize students for late additions of a course or to drop a course after they have been approved for graduation; approve study abroad forms in absence of Associate Dean; certification of progress for student athletes for NCAA compliance; communication of University and AddRan academic policies.
Provides degree certification of seniors by reviewing all senior degree plans ensuring that graduation requirements have been met; approving students for graduation; sending letters to students informing them they have been approved for graduation or that they do not meet graduation requirements; identify problems and work toward resolutions.
Monitors planned actions by analyzing information and providing reports; periodic follow up; monitor alternate strategies for students; receiving, processing, and maintaining documents and databases; troubleshoot potential problems and make appropriate referrals; meet with faculty as necessary.
Acts as a liaison for school and academic departments by interpreting academic policies and procedures, researching and recommending solutions for curriculum issues; serving as a resource for academic advisors, faculty, and academic departments as well as for admissions and the Registrar’s Office; advising prospective students and communicating with parents on majors and programs.
Performs other related duties as assigned.
Required Education & Experience:
Bachelor’s degree or equivalent in experience.
5 years in higher education administration, academic programming or related field, including advising/counseling students, and staff supervision.
Knowledge, Skills & Abilities:
Knowledge of curriculum and degree requirements.
Knowledge of admissions process, transcript evaluation and student advising.
Knowledge of university programs.
Knowledge of program planning.
Knowledge of customer service techniques.
Knowledge to establish and maintain databases.
Knowledge of research techniques.
Knowledge of NCAA student athlete compliance requirements.
Skill in components of Microsoft Office Suite.
Skill in the navigation of Microsoft Windows.
Skill in communications and interpersonal techniques.
Ability to clearly communicate information orally and in writing.
Ability to interact with faculty and staff as well as students and parents.
Ability to manage multiple projects and meet deadlines.
Ability to review and make recommendations to improve and streamline processes.
Physical Requirements (With or Without Accommodations):
Visual acuity to read information from computer screens, forms and other printed materials and information.
Able to speak (enunciate) clearly in conversation and general communication.
Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
Lifting and moving objects and equipment up to 10 lbs.
Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
There are no harmful environmental conditions present for this job.
The noise level in this work environment is usually moderate.
As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.
TCU is all about the experience. This is a place where students learn how to adapt to whatever the future might bring, develop critical thinking skills and expand their creativity. With a choice of rigorous academic programs in 130 undergraduate areas of study, 61 master’s level programs and 24 areas of doctoral study, Horned Frogs have opportunities to search for meaning and examine values, yet graduate well-prepared for professional accomplishment. Whether in the fine arts or business or engineering, Horned Frogs can develop their full creative potential here. For example, both MBA and undergraduate students at the Neeley School of Business benefit from an experience ranked at the top by Bloomberg Businessweek and U.S. News & World Report — not in spite of, but because of, the focus on the individual. At TCU, professors love being in the classroom. These mentoring teacher-scholars also conduct well-published, leading-edge research, often with undergraduates at their sides. Horned Frogs live, learn and play 24-7 in a 277-acre setting in a vibrant city. They work out in state-of-the-art recreation facilities, catch Big 12 NCAA athletic competition and participate in 200+ organizati...ons, all without leaving the campus. That’s when they’re not providing thousands of hours of volunteer service to their community, interning in New York or LA, practicing journalism in Washington, D.C., experiencing international business in China or perfecting Spanish in Seville. It’s how Horned Frogs are learning to change the world.