Rutgers, The State University of New Jersey, is seeking an Assistant Dean III for the Office of the Office for Academic Services. The Assistant Dean III for Academic Standing, Probation, Retention Programming, and Assessment reports directly to the SAS Associate Dean and Director of the Office for Academic Services and the Assistant Dean and Director for Academic Standing, Probation, Retention Programming, and Assessment. The Assistant Dean III is a member of the specialized staff concerned with academic standing, warning, probation, dismissal, retention programming, and assessment for undergraduate students at academic risk, as well as re-enrollment for students who left Rutgers in poor academic standing or were dismissed and would like to return.
Among the key duties of this position are the following:
Provides in-depth academic advising about numerous subjects to SAS undergraduate students.
Identifies students at risk by coordinating the biannual academic review (after the fall and spring semesters) of the records of all 20,000 SAS undergraduates to determine which students should be placed on academic warning or probation.
Coordinates an annual review (after the spring semester) of all 20,000 records to determine which students should be dismissed.
Ensures the accuracy of the information and makes exceptions as appropriate.
Provides notifications to the students, works with the students placed on warning and probation to devise individualized academic plans to achieve academic success, and conducts in-person individual consultations and exit counseling for dismissed students.
Coordinates the dismissal appeals process.
Advises and coordinates the Faculty Committee on Academic Standing.
Provides accurate and sound academic advising to students who come to the SAS Advising Centers.
Participates in university-wide, SAS-wide, and OAS-wide duties and functions and to provide coordination, advice, and supervision.
Participates in programs to assist students at risk, including the two nationally recognized programs that address first-year students determined to be at academic risk at the end of their first semester at Rutgers, the First-year Retention Program and the Academic Success Seminar.
Develops new initiatives, including web-based programs. Assesses, refines, and updates programs. Creates online tutorials.
Processes re-enrollment requests from students who left Rutgers in poor academic standing or were dismissed for academic reasons.
Responsible for deciding whether or not to re-enroll the student, determining the conditions attached to individual re-enrollments, communicating the decision and conditions to the student, and following-through to ensure that the conditions have been satisfied.
Makes exceptions to re-enrollment policy where there are extenuating circumstances and evaluates eligibility for the Academic Amnesty program.
Processes requests from students for grade change adjustments to their transcripts, due to special circumstances.
Interacts professionally and compassionately with all undergraduate students, as well as their parents. Is expected to participate in Office of Academic Services programs and processes, as well as presentations to the university community.
Minimum Education and Experience:
A minimum of three years experience in an academic affairs setting.
Required Knowledge, Skills, and Abilities:
Excellent communication and interpersonal skills and the ability to prioritize multiple tasks and meet deadlines.
Demonstrated ability to work collaboratively across the university with the goal of providing outstanding service to students.
Excellent computer skills and be comfortable communicating via social media channels.
Working knowledge of all Office applications and be able to learn new systems at a rapid pace.
Demonstrate strong attention to detail to successfully work with a large, complex, and varied student population
Knowledgeable about all aspects of undergraduate student services and be an authority on all issues regarding students at academic risk.
IMS, Microsoft Office Suite, Sakai, WebNow, ImageNow, MyAdvisor, and Degree Navigator are used in a daily capacity in desktop, laptop, and mobile platforms. Various customized databases are used daily, including those concerning first year retention, dismissal appeals, and pre-semester advising. Also regularly uses the re-enrollment database.
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.