Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania’s Twardowski Career Development Centerteam invites applicants for the position of Staff Assistant/Data Coordinator. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
WCU serves approximately 17,000 students at the undergraduate and graduate levels, 23% identify as Hispanic/Latino, Black, Asian, and Native American Indian nations, and 24% are Pell grant eligible. The University has more than 180 international students from 40-plus countries. With approximately 30% designated as the first in their family to complete a bachelor's degree, WCU is among the first to earn "First Forward Designation" by NASPA and The Suder Foundation.
This full-time, twelve-month position reports to the Director of the Twardowski Career Development Center within the Division of Student Affairs. The Staff Assistant/Data Coordinator coordinates and delivers a full range of administrative support services and assistance in a client-centered, customer service-oriented team environment that assists students and alumni with career development and employers with recruiting services. The Staff Assistant/Data Coordinator interacts with all Center constituents in a professional and friendly manner. Attention to detail, communication and organizational skills are necessary for this position.
The ideal candidate will demonstrate customer service experience, proficiency with software platforms that manage student data such as Handshake experience building reports and managing data, and the ability to interact with a diverse group of constituents.
The Staff Assistant/Data Coordinator will deliver services in concert with the mission and values of the University and the Division of Student Affairs, as well as professional standards established by the National Association of Colleges and Employers.
Serving as the first point of contact for students, alumni, employers, faculty, staff, parents and other visitors to the Career Development Center. Provide visitors with relevant resources, programs and referrals in person, by phone and over email. Monitor email alias and respond daily to all requests.
Monitoring the online job board, Handshake, approving employers, alumni accounts, and postings as appropriate on a daily basis. Provide information to employers on using the online job board and refer employers to the appropriate staff member for further information.
Monitoring appointment scheduling in Handshake and recommend adjustments to career counselors as needed to ensure reasonable wait time for appointments.
Scheduling the presentation space for CDC staff and external audiences.
Monitoring and maintaining student employee timesheets and work schedules. Assign office duties to student employees as appropriate. Train student employees on office systems (copier, printer, phone etiquette, etc.).
Completing credit card reconciliation, process e-requisitions, payment requests, travel expense vouchers and other budget management items that support the Director.
Assigning resume reviews, process mail, respond to emails in a timely manner and on a daily basis.
Ordering supplies, maintain inventory, and monitor office equipment and alert the Director to anticipated needs or upgrades.
Working with vendors for purchases made outside of the university, coordinating items, delivery and payment.
Running reports for monthly and annual reporting.
Overseeing organization of the CDC’s SharePoint site.
Assisting the Associate Director as needed with data collection and data cleaning for the First Destination Survey.
Taking notes at staff meetings and upload them to Microsoft Teams.
Assisting the Director with scheduling of meetings.
Assisting students visiting the Career Closet with the self-checkout process.
As a member of the professional staff, contribute to the development, revision, and review of Career Development Center mission, program goals and objectives, and strategic and operational plans which support the missions of the PASSHE, the University, the Student Affairs Division, and the needs of the constituencies served.
Utilizing Microsoft Office 365 or other tools to make communication and other processes more efficient for the CDC staff.
Performing such duties as may be requested by the Director of Career Development Center.
Six months as a Clerk 1 and educational development to the level of the eighth grade;
Completion of a high school business curriculum;
Any equivalent experience and/or training which provided the required knowledge and abilities.
Demonstrated proficiency in Microsoft Office Programs including Outlook, Word, and Excel.
Required Knowledge, Skills & Abilities:
Demonstrated proficiency in Microsoft Office Programs including: Outlook, Word, and Excel.
Proficiency in standard office procedures and practices.
Attention to detail and accuracy.
Excellent English oral and written communication skills, including grammar, spelling, & punctuation.
Ability to independently prioritize task completion and to adapt to changes in priorities or turn around as needed.
Ability to compose straightforward, informational correspondence and to carefully proofread one’s own and other’s written materials.
Strong organizational skills including creating and maintaining logical organization of electronic files and folders.
Ability to understand and follow oral and written instructions and to maintain accurate records/notes.
Willingness and ability to maintain confidentiality and follow all university requirements with respect to the handling of confidential student and personnel information is essential.
Maintain a professional demeanor and good working relationships with all department staff, students, and visitors.
Meeting community needs while placing students on a lifelong path of active citizenship is integral to our mission. The Carnegie Foundation (2010-2026) for Community Engagement recognized WCU for public service coursework and co-curricular programs. Preparing students to be global citizens is a critical component of our mission and goals. Currently, the University has more than 180 international students from 40-plus countries.
We are committed to leadership in extending equal opportunities to all individuals regardless of race, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, disability, and veteran status.
Applicants must successfully complete interview process to be considered as a finalist.
Developing and sustaining a diverse faculty and staff advances WCU’s educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.
West Chester University (WCU) of Pennsylvania is among the top regional comprehensive public universities in the nation, serving more than 17,500 students at the undergraduate and graduate levels with a national reputation for excellence, value, and student success. Founded in 1871 as an institute for teacher preparation, West Chester offers more than 118 undergraduate and 103 graduate programs in more than 50 fields of study. In addition to the main campus in West Chester, the University offers programs through its graduate center, the Philadelphia campus, and online. Five colleges and two schools comprise the University: Colleges of Arts and Humanities, Business and Public Management, Education and Social Work, Health Sciences, and the Sciences and Mathematics, as well as the School of Music, and the School of Interdisciplinary and Graduate Studies. Located in Chester County (25 miles from downtown Philadelphia) the area combines the best of enjoyable daily living with easy access to the full spectrum of country and city attractions. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.