The School of General Studies is currently looking for a self-motivated, creative and collaborative application developer who shares our passion for supporting non-traditional students, to join our enrollment management team.
The Columbia University School of General Studies (GS) has recently implemented the Salesforce Advisor Link platform, Salesforce Service Cloud, Marketing Cloud and Experience Cloud to lay the foundation for the digital transformation of student services, the continuous improvement of the student experience and the enablement of the advising and administrative staff at GS. The Associate Application Developer is responsible for supporting GS through the implementation and maintenance of the Salesforce product suite developing and maintaining other applications, databases and processes leveraged primarily by the operations team as well as various departments throughout GS.
Oversees the successful implementation, and manage the ongoing maintenance of the Salesforce platform.
Collaborates with internal clients to assist with defining strategy, content, and features for their applications.
Identifies opportunities to increase the return on investments in technology by helping clients solve problems, improve processes and enhance the student experience.
Applies Salesforce and industry-standard best practices to the Salesforce platform.
Engages in unit, integration, and acceptance testing of Salesforce applications.
Produces technical and end-user documentation for Salesforce application
Researches add-on application packages and support analysis for acquisition of applicable programs.
Manages and executes maintenance and data management processes related to the Operation Group???s IT systems. These systems include but are not limited to Technolutions Slate, Salesforce Advisor Link and Microsoft Access.
Stays up to date with technical releases and enhancement trends to take advantage of opportunities to improve GS systems.
Performs other related duties as required.
Bachelor???s degree or equivalent required. Minimum two years related experience, or the equivalent combination of education and experience required.
Familiarity and experience with project management principles and practices.
Experience and understanding of relational databases.
Implement new enhancements including creation of custom objects, workflows, validation rules, approval processes, flows, flow triggers, process builders, and email alerts.
Outstanding attention to detail, as well as ability to conceive of the larger picture in relation to strategic planning required.
Ability to prioritize and manage multiple tasks under short and changing deadlines, while ensuring timely and accurate execution.
Excellent analytical, communication, organizational, and interpersonal skills required.
Proven record of collaborative and independent work.
Ability to exercise sound judgement, discretion, and tact in a professional setting.
Experience with the Salesforce Higher Education Data Architecture (HEDA) model.
Experience with SQL programming preferred
Experience with project management, business process management, business analysis, and a software development framework preferred.
Salesforce.com Certified Administrator/Developer certification in current standing.
Experience with the Salesforce development ecosystem, including Apex, SOQL, SOSL, Lighting, and Visualforce.
Experience with Marketing Cloud.
Experience in Higher Education
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.