The Nurse Supervisor is a licensed professional who is responsible for overseeing the clinical activities for a specific community practice. This role works in conjunction with the Director of Clinical Operations to oversee clinical management for a defined ambulatory population, according to standardized procedures and in collaboration with a physician advisor. Provides oncology nursing care within scope of license in collaboration with the physician site lead. Professional practice as a health team member is defined by departmental policies with institutional approval. Emphasis is placed on health promotion and patient education, combining the qualities of both nursing and medicine. Acts as a patient advocate in all ethical and legal aspects.
Supervises RNs, LVNs, M. A’s and other clinical staff within the clinical location. Partners with the Practice Director and Regional Nurse leader on staffing, which includes, hiring, making work assignments, coaching, training, evaluating job performance and clinical competencies, and administering disciplinary actions, as appropriate. Participates in planning for financial, capital equipment and facilities needs of the Community Practice and related programs, including participation in and managing to the operating budget. Actively participates with peers, subordinates, and supervisors in constructive problem solving. Contributes to quality improvement initiatives, and corrective actions required to address regulatory and accreditation standards.
Utilizes the City of Hope nursing process in clinical practice.
Assumes oversight of direct medical management of a defined patient population, according to standardized procedures and in collaboration with a physician advisor.
Works with Practice Leadership to develop solutions and systems to meet/exceed budgetary growth and targets.
Monitors and audits the purchasing of all clinical equipment and supplies.
Integral member of the management team, leading initiatives on employee engagement, staff development, etc.
Assists in developing methods and systems for provision of medical care and overall department operations.
Maintains open lines of communication with the physician and multidisciplinary health team regarding patient information.
Collaborates with the Utilization Coordinator and the Financial Counselor with obtaining chemo authorization and co-pay quotes.
Communicates with COH departments to maintain functionality of all clinical equipment and supplies.
Works with the Nursing Director to develop and implement staff education activities; Coaches staff and partners with the Director to counsel staff on behavior and clinical issues.
Ensures that employees provide services that are accurate, reliable, courteous and timely.
Supports and promotes the efforts of all care providers to deliver quality care.
Coordinates site onboarding, orientation and ongoing competency assessment for all clinical staff (NP, RN, LVN, and MA)
Supervises clinical staff in the delivery of quality care, treatment and service delivery by serving as a role model.
Ensures that all professional and regulatory standards are met and maintained.
Promotes collaboration and teamwork among all members of the health care team.
Effectively communicates with all customers and team members to meet organization goals and customer services expectations.
Ensures the efficient and effective use of resources.
Leads and participates in performance improvement activities to evaluate the program's effectiveness in meeting patient care and departmental needs.
Enhances professional growth and development through participation in educational programs, reviewing current literature, attending in-service meetings, and workshops.
Attends and participates in meetings.
Follows established City of Hope and department policies, procedures,objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality.
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
If hired before January 1, 2020: Graduate from nursing school with a diploma, Associate degree or Bachelor’s degree in Nursing.
If hired after January 1, 2020, Bachelor’s degree or Master’s degree in Nursing is required.
Three (3) years of experience as an Oncology Nurse
ONS Chemo/Bio Certificate (or obtain within 6 months of hire)
Current and valid California Registered Nurse Licensure.
Current BLS certification from American Heart Association
OCN certification (or to be obtained within 1 year of hire)
Preferred education experience and skills:
Master’s degree in Nursing
Previous supervisory or program coordination experience preferred in Nursing/Oncology
To protect the health of patients and staff and to comply with new State of California mandates, City of Hope staff are required to show proof of full vaccination by September 30, 2021. Compliance is a condition of employment.
Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a wholly owned subsidiary, was launched in 2019 and is dedicated to serving employers and their health care partners by providing access to City of Hope’s exceptional cancer expertise.
A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.