Access Navigator-Student Accessibility Services - Quinsigamond Community College
Quinsigamond Community College
Location: Worcester, Massachusetts
Internal Number: 137514
Location: Worcester, MA Category: Professional Posted On: Sun Oct 3 2021 Job Description:
Student Accessibility Services works to provide a campus environment that is full of access, inclusion, and opportunities for an increasingly diverse student population. The staff are committed to 100% student success and work to provide timely and accessible services and programs to campus constituents. The Access Navigator supports the QCC Student Success initiatives to foster students with disabilities retention and college completion. This position provides caseload management for incoming and current students with disabilities registered with Student Accessibility Services. Works with a team in an office serving 700 students with a wide range of disabilities at various campus locations and collaborates with high schools, agencies, and college offices.
Reports to the Director of Student Accessibility Services.
May supervise Work Study students and part time student support staff as appropriate.
Duties and Responsibilities
Manage a caseload of students with disabilities to support their college experience through coaching, training on executive-functioning skills (time management/organization), transition skills, and anxiety management, advocacy training, providing guidance on college readiness skills, self-determination, and learning strategies.
Assist students in learning assistive technology software, apps, and devices, provides training and basic technical assistance on adaptive technology to students with disabilities.
Deliver innovative preparation and intervention strategies to enhance student learning and success for the transition to and for the first year of college.
Collaborate and consult with student SAS coordinators and support staff on service delivery and student progress.
Work with a cross-functional team of colleagues from Academic Affairs and Student Services to support student retention and special projects, communicating regularly with the team members and assisting in efforts to meet the needs of the student population.
Work closely with professional and faculty advisors to ensure that students with disabilities fully benefit from QCC's developmental/appreciative advising approach.
Participate in planning and presenting relevant information in admission and orientation activities and transition workshops for incoming students.
Liaison with high schools, agencies and community programs to present information about college readiness skills for students with disabilities at the college, including workshops on transition, advocacy, and steps to enroll.
Collaborate with agencies and services supporting a student with disabilities coming to the college, such as, Easter Seals, DDS, Massachusetts Rehabilitation Commission, and more.
Administer student learning profile surveys to individualize student planning for the semester.
Work with the team to develop, plan and execute a three-week Summer Cohort.
Collect, analyze, and report data associated with the persistence and retention of students with disabilities. Collaborate with other academic and student support services across the campus and with Institutional research on refining/enhancing program strategies and practices based upon this data.
Competence in creating and hosting virtual assistance and virtual events when needed.
Perform other duties as assigned.
Bachelor's degree in Education, Psychology or closely related field**
Two (2) years of experience in teaching, student services, or academic support.
Understanding of disability identity, culture, and social construction.
Understanding of modern and emerging assistive technologies commonly used by people with disabilities.
Ability to engage with diverse individuals in a culturally conscious manner.
Creative problem-solving abilities and commitment to providing excellent customer service to a diverse population with a wide-range of needs.
Ability to travel throughout the Central Massachusetts region/areas.
Available to work a flexible schedule including occasional weekends and/or evenings.
Master's degree in Education (Special), Vocational Rehabilitation or related field.
Strong knowledge of the community college system working with individuals of diverse backgrounds.
Familiarity with agencies servicing adults with disabilities in Central Massachusetts.
Working knowledge of Section 504 of the Rehabilitation Act of 1973 and the American with Disabilities Act including the 2008 amendments.
Strong technology skills and knowledge of various technological systems such as Customer Relation Management and Student Information Systems.
Bilingual (English/Spanish or American Sign Language).
Diversity, inclusion, and equity are core values at Quinsigamond Community College. We are passionate about building and sustaining an inclusive, respectful, and equitable environment for all students, staff, and faculty. Every member on our college campus enriches our diversity. We support inclusion and are dedicated to ensuring equity in access to opportunities.
Quinsigamond Community College is an equal opportunity/affirmative action employer.
QCC will require all students, faculty and staff to be fully vaccinated by January 2022. Face coverings are required while indoors on campus.
QCC was established in 1963 to provide access to higher education to residents of Central Massachusetts. Since the early 60s, enrollment has grown from 300 to over 13,000 full and part-time day and evening students served. Over 120 associate degree and certificate career options in Business, Healthcare, Technology, Liberal Arts, and Human Services. The College also offers a wide variety of non-credit courses, workshops, and seminars through its Center for Workforce Development and Continuing Education. In addition, over 300 noncredit and nearly 35 credit courses are offered online.In addition to its main campus on West Boylston Street in Worcester, the College has program locations in downtown Worcester at its Healthcare and Workforce Development Center, at the Senior Center in Worcester (Hospitality & Recreation Management), Burncoat High School in Worcester (Automotive Technology), and in Marlborough at Assabet Valley, and Southbridge.QCC is especially interested in candidates who, through their research, teaching, and/or services, will contribute to the diversity and excellence of the college academic community.