Application & Technology Specialist, Global Services
Location: Chestnut Hill, Massachusetts
Internal Number: 5309
Boston College Introduction
Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,445 full-time undergraduates and 5,125 graduate and professional students. Ranked 35 among national universities, Boston College has 878 full-time and 1,201 FTE faculty, 2,750 non-faculty employees, an operating budget of $1.2 billion, and an endowment in excess of $2.8 billion.
As a team member within Boston College's Office of Global Engagement, the Application & Technology Specialist--Global Services is responsible for the application process for about 1000 BC undergraduate students participating in semester and full-year programs; 300 applications for summer programs; and 200 applications for scholarships, including the McGillycuddy-Logue Travel grants. The Specialist also assists the Exchange Manager with technical aspects of the systems for managing nominations and applications for exchange students--both undergraduate and graduate--coming to Boston College. Overseeing the application processes requires strong time management and planning skills, along with thorough organization. The incumbent communicates with over 70 universities around the world in addition to working with six other advisors within the OGE and several on-campus university offices.
The incumbent is also responsible for the technology/software needs for a group of twenty-two full-time staff members and fifteen to twenty graduate students in the Office of Global Engagement, the Office of Global Education, and the Office of International Students and Scholars. This work involves monitoring, implementing changes, and managing access to the OGE's online applications (TerraDotta; Slate) and appointment management systems, Global Engagement's MoveOn relationship management software and database, as well as addressing needed enhancements and improvements to these systems and other office technology needs as they arise. Additionally, the Specialist assists the Program and Outreach Specialist with technical aspects of these Offices' websites to ensure that the information provided is accurate, easy to navigate, and appealing to students, faculty, and staff.
Full-Time Equivalent Hiring Range: $44,100 to $55,150; salary commensurate with relevant experience.
*Bachelor's degree required, Master's preferred. *Excellent organizational, communication, and technical skills are required. Attention to detail and prioritizing tasks under time pressure is a must. *Positive approach and quick thinking when coordinating multiple projects and patience and understanding when working with students, faculty, and staff are essential. *Excellent knowledge of database operations, Excel, Google Workspace Suite, and other office software required. *Experience with TerraDotta, Slate, MoveOn are a plus.
*At least 2-3 years of experience in higher education administration and/or international education required, as well as experience and comfort level working with international contacts and students; high level of multicultural competence.
Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:
Tuition remission for Employees
Tuition remission for Spouses and Children who meet eligibility requirements
Generous Medical, Dental, and Vision Insurance
Low-Cost Life Insurance
Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
Boston College conducts background checks including education, and verifies COVID-19 vaccination as part of the hiring process.
Boston College is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of any legally protected category including disability and protected veteran status. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at https://www.bc.edu/offices/diversity .
Boston College is one of the nation's best and most selective universities, with U.S. News & World Report ranking Boston College 31st among national universities, and Forbes ranking it 26th in its 2012 America's Best Colleges listing. Boston College confers more than 4,000 degrees annually in more than 50 fields of study through eight schools and colleges. Faculty members are committed to both teaching and research having earned nearly $60 million in research grants in the last year alone. The University has made a major commitment to academic excellence. As part of its Strategic Plan, Boston College is in the process of adding 100 new faculty positions, expanding faculty and graduate research, increasing student financial aid to more than $128 million annually, and widening opportunities in key undergraduate programs, such as international study, internships and student formation.