A financial aid advisor provides oversight for federal, state, and local financial aid programs. They review eligibility and perform standard financial aid duties such as verification, loan processing, return of funds, and academic progress evaluations. They also ensure awards are accurate and equitable. They provide data reporting and technical assistance as it relates to the student information system. They assist in daily operations and have the ability to quickly and accurately perform data entry. The provide counseling to students, families, and the community through various methods. This position will report to the Director of Financial Aid, but will be placed in the Pioneer Connect One Stop Center and deal with general financial aid needs of students and make referrals to other programs and offices as needed.
Maintain current knowledge and ability to apply internal policies, procedures, and programs as well as all federal and state regulations; including reporting and laws governing financial aid programs. Attend training and conferences as necessary to keep current knowledge.
Performs technical duties related to reporting, processing, storing, and maintaining data for financial aid programs. Participates in the development and implementation of data management systems and procedures as appropriate, as well as provide technical assistance. Assist with the collection, management, and reporting of data in accordance with the objectives of the position.
Ability to handle confidential and sensitive information. Maintain strong analytical and organizational skills. Excellent communication, interpersonal, writing, and problem solving skills are fundamental.
Implement, coordinate, and manage one or more financial aid programs and/or service areas as assigned, including the Federal Work Study program.
Carry out projects through to completion with minimal supervision. Ability to excel in outcome-oriented and dynamic work environment.
Counsel and advise students and parents regarding financial needs, opportunities, academic success, and eligibility. Provide aid-related information and services to students, faculty, staff and external constituents. Verify eligibility for assistance, review and package aid for students. Address and articulate policies and procedures developed by the Financial Aid Office to ensure the equitable treatment of all students receiving financial assistance.
Develop and conduct financial aid presentations and community outreach activities, requiring availability during evening hours. Provide information regarding financial aid, admissions, and advising. Collaborate with various campus offices.
Assist Delta students and prospective students and their families at the Pioneer Connect One Stop Center with general questions regarding federal and state financial aid programs.
Refer students and prospective students to other student service programs and offices as needed.
Performs miscellaneous job-related duties as assigned.
Bachelor's degree or equivalent knowledge and skills.
Requires a working knowledge of policies and procedures associated with the institution, as well as federal, state, and local programs.
Knowledge of Federal tax laws and a high level of math competency.
Ability to research and interpret various financial aid regulations.
Exemplary customer service skills and ability to communicate effectively.
Demonstrated proficiency with Microsoft Office applications.
Public speaking and presentations skills.
Experience with a student information system, or related software.
Additional Experiences Considered:
1-3 years of position related experience.
Special Instructions to Applicants:
Complete an on-line application and attach a cover letter with position title, resume, three current names of professional references, copies of transcripts (official transcripts required upon hire) and/or certifications and licenses.
Position will remain open until filled. The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.
Full time, Starting Salary $45,537 – $50,541: Commensurate with Qualifications and Experience
Successful candidates must demonstrate experience, skills, and commitment to fostering an environment of diversity in student, faculty and staff.Delta College, established in 1961, offers 150 transfer and career certificate and associate degree programs, and enrolls nearly 11,000 students each semester at its main campus and three learning centers.Delta College enjoys a reputation as one of the nation’s leading community colleges. Contributing factors to this achievement are its enduring commitment to excellence, passion for innovation and focus on people. Those values can be seen in its AQIP Higher Learning Commission accreditation, charter membership in the National League for Innovation, Achieving the Dream participation, environmental stewardship and unique shared governance system.The College’s service area is comprised of Bay, Midland and Saginaw counties, each with its own appealing personality and features, located adjacent to Lake Huron in mid-Michigan. Delta College - one of America's leading community colleges!