Patient & Family Educator - Developmental Medicine
Boston Children's Hospital
Location: Brookline, Massachusetts
Internal Number: 3213755
At BCH, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
This position provides resource information to families of children with developmental disabilities who are evaluated and treated at our Developmental Medicine Center, and live in MA and NH.
The Patient and Family Educator will be responsible for:
Providing information and guidance on obtaining resources available through outside agencies, within BCH, and web based resources to families of children with a range of neurodevelopmental disabilities including children newly diagnosed with Autism Spectrum Disorder
Following up with families regarding clinician recommendations
Working collaboratively and participating actively with other Patient and Family Educators (PFEs) at BCH including those at the Brain Mind Behavior Center and the Autism Spectrum Center (ASC) to develop and update education materials for patients and their families
Establishing culturally and linguistically appropriate parent-to-parent support programs for families of children diagnosed with developmental disabilities (in collaboration with a range of provider and parent groups)
Maintaining ongoing communication with agencies in order to review services available and obtain information. Collaborating with other PFEs to develop and maintain resource files and related information (RedCap database). Ensuring that there is updated electronic information available for clinicians to share with families
Recording resource assistance provided in Power Chart
Preparing correspondence, and other materials as needed
Participating in DMC Grand Rounds and other appropriate operational meetings
Participating in selected workgroups aligned with Division strategic plan
Providing updates to faculty and fellows on new resource or change in laws affecting DMC families
Collaborating with resource specialists, and other staff (housed in different departments across the hospital and in different Mass. area hospitals) to ensure coordinated and standardized supports are provided to families with neurodevelopmental disabilities
Coordinating with intake coordinators, social work, and other departments to expand resource support for all families, including resources in other languages
To qualify, you must have:
Bachelor's degree in Education, Psychology or closely related field or a Master of Arts in Psychology, Developmental, Counseling, Educational Psychology, or M. Ed in Counseling/Psychology preferred
One year of professional experience with pediatric patients/school age and families with the knowledge of resources in the community useful for patients and families. Three plus years of this experience is preferred
Prior experience working with children with neurodevelopmental disabilities is highly preferred
Strong critical thinking and communication skills; as well as strong organizational, interpersonal, problem-solving skills and the ability to make independent decisions
The ability to establish rapport with patients and families from a variety of cultural, ethnic and religious backgrounds
Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.
BCH offers competitive compensation and unmatched benefits.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.