Associate Director, Behavioral Case Management Services
Location: Scottsdale, Arizona
Type: Full Time
Internal Number: R51226
Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.
Banner Behavioral Health Hospital is currently recruiting for the role of Associate Director, Behavioral Health Case Management Services. This leadership role provides operational and clinical support to 26 direct reports, including Masters level/licensed social workers and counselors, utilization management team members and Transitional Care Navigators. The Associate Director interacts with the medical, nursing and administrative teams, coordinates staff scheduling based on clinical needs, and provides performance management and clinical guidance for their direct reports. The ideal candidate will have an independent level of licensure with the AZ Board of Behavioral Health Examiners (LCSW or LPC) with a strong desire to provide weekly clinical supervision to team members seeking independent licensure.
This is an opportunity for the individual who enjoys a fast paced, dynamic work environment, who enjoys interacting with hospital treatment teams, ensuring the high caliber of therapy programming and case management services. The culture of this campus is reflected in our psychiatrists who welcome, include and value the input of the case management team. This is an exempt level position. Our 156-bed campus provides inpatient acute behavioral health care for adolescents and adults. Our top leadership support ample staffing of social work and counseling staff to ensure the quality of the care for our patients and programming and we have a full time chaplain on our staff.
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life
For more than four decades, Banner Behavioral Health has provided nationally recognized, comprehensive behavioral health care for patients of all ages faced with the challenges of psychiatric, behavioral health, or chemical dependency problems. Six locations in and around Phoenix (including Chandler, Gilbert, Glendale, Phoenix, Scottsdale and Sun City West) make it easy for our patients to find help, and easy for you to have the neighborhood and lifestyle you want. Banner Behavioral Health is dedicated to providing safe, confidential and compassionate treatment.
POSITION SUMMARY This position plans and provides managerial and/or clinical support to patients, staff and director within the department. This position supervises employees and participates in selection, orientation, counseling, evaluation and staff scheduling. Maintains a depth and breadth of clinical competency to assess outcomes related to delivery of Case Management and/or Social Services.
CORE FUNCTIONS 1. Provides and/or facilitates case management and/or social work, and/or other related activities and serves as a resource to other staff members. Promotes interdisciplinary patient care planning and supports Care Model.
2. Hires, trains, conducts performance evaluations, and directs the workflow for the staff. This position is also accountable for participating in the development and implementation of department goals and objectives. Ensures all goals and objectives are met timely and effectively.
3. Serves as a resource and provides leadership assistance to achieve optimal clinical, operational, financial, and satisfaction outcomes. Acts as a consultant within the organization and perhaps in the community.
4. Supports change and participates in the development, implementation and evaluation of the goals/objectives and process improvement activities within the department. Works with staff to make necessary changes. May analyze data and healthcare trends to gain efficiencies and improve patient outcomes.
5. Participates in the development of the department budget in conjunction with established goals and objectives. Plays a key role in ensuring budgetary goals are met on an annual basis.
6. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
7. Facility based while remaining within budgetary allowances. Internal customers: all levels of nursing management and staff, medical staff, and all other members of the interdisciplinary healthcare team. External customers: physicians, payers, community agencies, provider networks and regulatory agencies.
Requires master's degree in appropriate behavioral healthcare-related field or equivalent experience.
Requires a proficiency level typically achieved with five years clinical and two years supervisory experience. As required by state law, a licensure or acquired licensure within six months of assuming position in at least one of the following categories: social work, professional counseling or marriage and family (certification requires two years post graduate experience in a mental health setting or equivalent combination of education and documented supervised clinical experience.) Positions providing direct services to substance abuse program patients must also possess board licensure in addictions as required by state.
Requires extensive knowledge in the areas of case management, utilization management, and/or social services. Must have a working knowledge of hospital operations, medical/nursing staff procedures, hospital and community resources. Requires excellent leadership skills and an ability to interact well across departments, facilities and organizations. Excellent organizational, human relations, and communication skills are required to maintain good rapport and effective working relationships with internal and external customers.
Employees working at Banner Behavioral Health Hospital or BTMC Behavioral must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Additional related education and/or experience preferred.
What might draw you to Banner Health? A great health care career, of course—and a great place to live, no matter what stage of life you’re in. With facilities across the West, there is a health care career for everyone, from big city living in the Phoenix area to friendly small towns in the mountains and plains. As one of the largest nonprofit health systems in the country, Banner Health offers both the stability that comes with success and the possibility of exploring new areas of the country. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages:
Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health.
Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible.
The size, success and growth of our system provide you with the stability and options to pursue your desired career path.
Competitive compensation and comprehensive benefits offer you options to complement your unique needs.