General Summary: Executes the operational aspects of room and roommate assignments for approximately 1700 students. This includes new student assignments, returning student room selection, Shared Graduate Housing, Summer Housing, and Early Arrival Housing. Manages meal plan assignments and changes. Ensures data integrity of and configures processes in departmental databases. Assesses annual housing and meal plan fees..
Manages room and roommate assignments for new students. With Director, creates an assignment strategy based on supply and demand. Implements auto allocation to maximize student preferences. Manages exceptions, accommodations, and special requests. Communicates assignments. Identifies and resolves assignment issues.
Manages room selection for returning students. Coordinates group formation and time slot assignments. Configures rooms to display. Monitors each selection process as it occurs, and communicates results. With Director, coordinates selection for accommodated students, student leadership, and other populations. Answers questions and resolves issues.
Manages meal plan assignments and changes. Serves as the primary administrator of meal plan data in CBORD. Creates plans and updates parameters. Creates reports and compiles statistics. Solves system-related problems in the user interface and at dining locations. Resolves low balance errors. Consults with CBORD technical support, as needed. Oversees Swipe out Hunger additions performed by Coordinator, manages all reporting and annual balance removal. Manages billing for Isolation and Quarantine meals.
Processes financial transactions for housing and meal plan revenue. Assesses room and meal plan fees. Processes refunds. Supervises Coordinator in assessing fines, damages, and recores. Conducts daily audits to ensure databases balance. Problem-solves discrepancies. Prepares the weekly meal plan statistics and processes corresponding vendor charges. Prepares uploads. Administers billing to other University departments, as necessary. Participates in the annual budgeting process.
Manages the content and functionality of various application processes and forms in the StarRez portal. This includes updating text in the portal editor, configuring portal emails, updating profile questions, and testing each process. Sets-up database elements, including creating terms and term sessions; managing accessibility settings and term rules; creating rate sessions and updating rate amounts; and modifying room profiles. Builds reports and dynamic lists. Trouble-shoots system issues. Consults with StarRez technical support, as needed.
Implements quarterly transition processes. Rolls and audits housing assignments. Rolls and audits meal plan assignments. Processes end-of-quarter meal plan changes and tender forfeitures. Populates housing and meal plan tables for the academic year (Banner).
Markets and leases Shared Graduate Housing units. Processes applications and maintains waiting list. Arranges for unit viewings. Conducts and provides rental references. Coordinates lease signings. Assesses monthly rent. Checks tenants in and out.
Coordinates summer housing for continuing students. Produces marketing materials and advertises the program. Manages the content and functionality of the application. Ensures eligibility, makes assignments, and applies charges.
Coordinates housing and meals for students arriving early in the fall. Communicates with advisors. Compiles housing and meal data, and updates database. Prepares arrival lists and meal counts for distribution. Creates and monitors meal plans for each group. Bills departments and prepares upload.
Collaborates with Residence Life, Student Financial Services, Student Academic Services, Admissions, and other University departments as needed to carry out responsibilities. Acts as SDMG housing representative.
Meets with supervisor to exchange information and coordinate processes. Attends staff meetings. Participates in annual performance review and goal setting. Participates in departmental activities, campus-wide events, and professional development activities, as required.
Bachelor's degree or equivalent experience.
Demonstrated skills in office organization and systems. Proficient with technology. Experience with financial and data management. Experience in coordinating and prioritizing multiple tasks and events.
Detail-oriented and organized. Ability to analyze and problem solve. Excellent verbal and written communication skills. Responsible and self-directed.
Strong technical and financial abilities. High standard of professionalism. Flexible and willing to work limited overtime during peak periods (may require some evening and weekend work).
Proficient with Microsoft Office Suite, including Word, Outlook and Excel.
Experience with StarRez database or other housing management software preferred. Experience with CBORD or other meal plan management software, preferred
About Seattle Pacific University
Founded in 1891, Seattle Pacific University has a long and distinguished history in Christian higher education. Located just minutes from downtown Seattle, SPU seeks to be a premier Christian University fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace-filled community. Seattle Pacific University seeks applicants committed to its Christian mission.
Diversity Statement: As part of our mission of cultural engagement, SPU is committed to building an excellent and diverse staff and faculty. Diversity is an ethos that is inseparable from our Christian faith. At SPU, we recognize diversity as a basic feature of God's creation and a core theme of the gospel. At the heart of our mission-centered commitment to becoming a more diverse community is a desire to represent the breadth of God's kingdom more fully.
We strive to become a workplace of choice and to recruit, develop, and retain faculty and staff who can embrace, value, and engage differences with humility and care. We invite you to join us on our journey by starting a career at SPU! L...earn more about SPU's commitment to diversity and opportunities for our employees to deepen their capacity to serve our increasingly diverse student body.
Seattle Pacific University provides reasonable accommodation to applicants. If you need a reasonable accommodation for any portion of the application or hiring process please contact the Human Resources Department at (206)281-2809, or email [email protected] Notification must be given at least five (5) working days before the accommodation is needed.