The International Student and Scholar Advisor is part of a dynamic team of professionals committed to supporting the growing international population at UC Santa Cruz, with 1,700 international students and 300 scholars representing more than 50 countries worldwide. The incumbent provides the full range of immigration services to international students and scholars on F-1 or J-1 visas, and serves as Designated School Official (DSO) for the F-1 student program, and Alternate Responsible Officer (ARO) for the J-1 exchange visitor program.
Maintains in-depth, advanced knowledge to interpret and provide guidance on federal immigration regulations as they pertain to our international students and scholars. Independently advises students and scholars and their respective departments and recommends solutions related to immigration status and overall immigration strategy. Advises staff, faculty and management on immigration and intercultural issues as they arise. Works with management to recommend changes to policies, practices and procedures with regard to UCSC international student and exchange visitor experience and programming. The International Student and Scholar Advisor ensures a smooth transition and acclimation process for our international students and scholars through participating in the planning and implementation of programming such as orientations and workshops in collaboration with the Global Programming team. Actively contributes to developing, designing, and implementing programs and systems needed to support and enrich the international students and scholar experience at UC Santa Cruz.
Advises international students in F-1 and J-1 status and scholars on a wide range of immigration related matters and other support issues. Serves as a Designated School Official (DSO) for the F-1 student visa program and as Alternate Responsible Officer (ARO) for the J-1 exchange visitor program. Interprets complex federal immigration regulations and researches responses before providing advice to students and scholars on complex situations affecting enrollment, employment, travel, family and personal issues. These include regulations established by the Department of Homeland Security (DHS), Department of State (DOS), Internal Revenue Service (IRS), Department of Motor Vehicles (DMV), and the Social Security Administration (SSA). Ensures that international students and scholars are familiar with the regulations and comply with them independently of and in relation to university policies and procedures.
Stays abreast of promising practices in the field about policies and procedures for efficient and effective processing of visa paperwork and timely and sensitive immigration advising resulting in a high level of customer satisfaction. Evaluates customers’ needs and assesses the unit's success in meeting those needs. Maintains expertise in advising on all immigrant and nonimmigrant options for UC Santa Cruz international students.
Participates in planning and implementation of international student orientation, scholar orientation, cross-cultural, social and other support programming for both students and scholars, and employment and other workshops for international students. Represents ISSS at campuswide signature events for newly admitted students, current international students, international parents and families, international alumni, and international community.
Bachelor's degree in related area and / or equivalent experience / training.
Demonstrated knowledge of F-1 and J-1 visa regulations for students and/ or scholars.
Working knowledge of advising techniques in a higher education setting.
Skills in judgment and decision-making, analytical problem solving, identifying measures of system performance and the actions to improve performance.
Demonstrated multicultural competencies; successful experience working with international populations.
Effective written communication skills.
Effective verbal communication and presentation skills.
Master’s degree in related area and / or equivalent experience / training.
Experience as a Designated School Official (DSO) and/or Alternate Responsible Officer (ARO) in a higher education setting.
Experience working in database interface tools such as Sunapsis, or equivalent.
Experience working with academic departments in a higher education setting.
Demonstrated knowledge of H-1B and / or other employment visa categories.
Selected candidate will be required to pass a pre-employment criminal history background check.
Must be a U.S. Citizen or Permanent Resident to hold a DSO (Designated School Official) title in order to work in SEVIS.
Ability to work occasional nights and weekends.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
UC Santa Cruz is a public university like no other in California, combining the intimacy of a small, liberal arts college with the depth and rigor of a major research university. The University of California, Santa Cruz, has earned national distinction as a university with high-impact research and an uncommon commitment to teaching and public service.
A campus with world-class facilities and one of the most visually spectacular settings in higher education, UC Santa Cruz provides unparalleled opportunities for students to learn through hands-on experience. A commitment to environmental stewardship and community engagement are also central to UCSC's core values.
Undergraduates pursue course work in 65 majors in the arts, engineering, humanities, physical and biological sciences, and social sciences. Graduate students work toward master's degrees, doctoral degrees, and graduate certificates in 41 academic programs.
UCSC people, including about 93,000 alumni, are leaders in virtually every field; and the campus is highly regarded for the positive impact it has on society.